Customer Due Diligence Analyst

Entain / GVC Holdings; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

A leading company in sports betting and gaming seeks a CDD Analyst to investigate potential money laundering risks. You will ensure customers can justify their source of funds and assess daily AML reports. Join a talented team focused on innovation and ethical practices.

Benefits

Competitive Salaries

Healthcare Benefits

Development Opportunities

Well-being Support

Qualifications

• Experience in the gaming industry or an AML/Risk role within finance.
• Fluency in spoken and written English.

Responsibilities

• Conduct investigations of customers to detect potential money laundering risks.
• Review alerts during PEPs, Sanctions, and Watch Lists screening processes.
• Report suspicious transactions promptly.

Skills

Analytical Skills

Interpersonal Skills

Organizational Skills

Attention to Detail

Confidentiality

Fluency in English

Education

Experience in Gaming Industry

AML/Risk Role within Finance

Tools

Microsoft Office

Excel

Job description

Company Description

Sports betting, gaming, and interactive entertainment are evolving, and we’re leading that change by putting people first. We aim to provide exciting, engaging, and entertaining experiences at users' fingertips. We push boundaries through innovation and technology, with a focus on people like you. When you join Entain, it’s your game—so let’s win together.

Job Description

As a CDD Analyst, you will conduct detailed investigations of Group Digital, Multi-Channel, and Retail customers to detect potential money laundering risks. You will review customers and incidents where risk triggers are identified or internal thresholds are met.

Reporting to the CDD Team Manager, you will be part of the CDD team. Your investigations will ensure that customers can legitimately support their levels of play and that there are no clear risk factors in their profiles. This role aims to reduce business risk and prevent the use of proceeds from crime by customers unwilling or unable to justify their source of funds.

What you will do

• Be prepared to work in the Retail and/or Digital CDD Line of Business (LOB) based on business needs.
• Conduct source of funds/wealth background checks following Group protocols.
• Gather documentary proof to build and maintain case files for suspicious transactions and source of funds/wealth.
• Review alerts during the company’s PEPs, Sanctions, and Watch Lists screening processes.
• Assess AML reports daily for potential suspicious activity.
• Stay informed about money laundering and terrorist financing behaviors, policies, regulations, and industry trends.
• Investigate money laundering alerts or transactions considered suspicious.
• Report suspicious transactions promptly and efficiently.
• Assist law enforcement or banks with inquiries related to money laundering.
• Maintain proper records of data collected and analyzed.
• Identify customer gambling behavior through Know-Your-Customer calls (Telephony).

Qualifications

What we need from you:

• Experience in the gaming industry or an AML/Risk role within finance.
• Understanding of the gaming industry, regulations, and risks.
• Excellent analytical skills.
• Strong interpersonal and organizational skills.
• Ability to manage workload effectively and promptly.
• Attention to detail and confidentiality.
• Fluency in spoken and written English.
• Proficiency in Microsoft Office and Excel.

Desired:

• Knowledge of KYC and Money Laundering detection methods.
• Proficiency in additional European languages.

Additional Information

At Entain, we offer competitive salaries, comprehensive benefits like healthcare, development opportunities, and well-being support. Join us to be part of a talented, inclusive community that celebrates individuality and strives for diversity and inclusion. We adhere to all applicable employment laws and promote ethical hiring practices globally.