Customer-Driven Team Player — Growth & Service Ready

Capovalleytoyota; San Juan Capistrano (CA); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental

Vision

Life insurance

401K

Wellness program

Vacation & holidays

Community involvement

Job summary

Capistrano Valley Toyota is hiring customer-focused team members to join a high-energy dealership culture in California. You will greet guests, handle inquiries, and support a collaborative team across departments to ensure a positive guest experience.

We value integrity, strong communication, and a can-do attitude. This role offers opportunities for growth within a family-like environment and a comprehensive benefits package including health, dental, vision, and 401(k).

Qualifications

• Must be at least 18 years old.
• Professional appearance and work ethic.
• Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress.
• Excellent telephone and customer service skills, including the ability to smile.
• Must be able to work well in a process driven environment.
• Must conduct oneself in a professional manner at all times.
• Must have confidence in your ability to be successful.
• Must strive to respect and facilitate teamwork within all departments.
• Friendly with high energy and the willingness to go above and beyond.
• Helpful attitude and friendly demeanor.
• Safety and customer service oriented.
• Self-starter and self-motivator.

Responsibilities

• Follow all company policies and procedures.
• Coordinates questions and issues with the appropriate department personnel.
• Accomplishes organization goals by accepting ownership for new and different requests and exploring opportunities to add value to the organization.
• Attends all staff meetings, trainings, and educational classes as required.
• Demonstrate behaviors consistent with the Company's Values in all interactions with customers, team members and vendors.
• Establishes personal goals that are consistent with the dealerships standards of productivity and devises a strategy to meet those goals.
• Greets customers in a friendly, approachable manner.
• Learns from mentors, supervisors, and all other team members to refine/grow skills.
• Maintains safe and secure environment by following safety and security standards and procedures and complying with codes.
• Performs other duties as assigned.
• Realizes that business is built on customer satisfaction and stays devoted to guaranteeing satisfaction to our customers.

Skills

Customer service

Communication

Problem-solving

Teamwork

Self-motivated

Job description

Capistrano Valley Toyota is hiring customer-focused team members to join a high-energy dealership culture in California. You will greet guests, handle inquiries, and support a collaborative team across departments to ensure a positive guest experience.

We value integrity, strong communication, and a can-do attitude. This role offers opportunities for growth within a family-like environment and a comprehensive benefits package including health, dental, vision, and 401(k).