Customer-Driven Sales Associate | Relationship Builder

Belk; Pineville (NC); On-site; USD 17,000 - 21,000; Full time

Job summary

Belk in Pineville, NC is seeking a Sales Associate to deliver a positive customer experience by building relationships, assisting with merchandise, making recommendations, and processing transactions. The role drives sales and maintains presentations while supporting store operations and a friendly environment that builds loyalty.

You will greet customers, apply suggestive selling, handle inquiries and returns, and ensure accurate signage and clean fitting rooms.

Qualifications

• Customer service orientation and drive to achieve store objectives.
• Able to learn and adapt quickly.
• Strong communication and relationship-building skills.
• Comfortable using technology and Windows-based devices.
• Willing to work a flexible schedule, including nights, weekends, and holidays.
• Physically able to move and lift items up to 40 lbs.

Responsibilities

• Greet, engage, and assist customers to provide a welcoming shopping experience.
• Apply suggestive selling to meet customer needs and drive sales.
• Build genuine relationships to foster loyalty and repeat business.
• Process transactions accurately and efficiently; handle inquiries, returns, and concerns.
• Maintain attractive selling areas, signage, and store cleanliness through recovery and stock replenishment.
• Support store operations with fulfillment, pricing, promotions, product placement, and related tasks.
• Follow asset protection and safety guidelines to minimize risk.

Skills

Customer service

Communication

Ownership

Teamwork

Tech literacy

Flexible schedule

Job description

Belk in Pineville, NC is seeking a Sales Associate to deliver a positive customer experience by building relationships, assisting with merchandise, making recommendations, and processing transactions. The role drives sales and maintains presentations while supporting store operations and a friendly environment that builds loyalty.

You will greet customers, apply suggestive selling, handle inquiries and returns, and ensure accurate signage and clean fitting rooms.