Customer-Driven Retail Associate: Service & Merchandising

Ross Stores, Inc.; Cumming (GA); On-site; USD 1,653,000 - 1,929,000; Full time

Job summary

Ross Stores, Inc. is looking for a Retail Associate to ensure customers have a positive shopping experience. You will greet customers with a friendly smile, assist with merchandise, and maintain clean, well-organized store areas following company standards.

The role emphasizes safety, loss prevention basics, and accurate register handling while representing the Ross brand on the sales floor. Teamwork and courteous service are essential as you support daily store operations.

Qualifications

• Strong customer service mindset and friendly demeanor.
• Able to communicate clearly with customers and teammates.
• Attention to detail in merchandising and store presentation.
• Ability to perform basic math and operate POS systems.

Responsibilities

• Greet customers, assist with merchandise, and answer questions on the sales floor.
• Maintain clean, organized store areas and proper merchandise presentation.
• Follow safety procedures and loss prevention practices; protect cash and merchandise.
• Assist with cash handling, register transactions, and restocking as needed.

Skills

Customer service

Communication

Attention to detail

Safety awareness

Job description

Ross Stores, Inc. is looking for a Retail Associate to ensure customers have a positive shopping experience. You will greet customers with a friendly smile, assist with merchandise, and maintain clean, well-organized store areas following company standards.

The role emphasizes safety, loss prevention basics, and accurate register handling while representing the Ross brand on the sales floor. Teamwork and courteous service are essential as you support daily store operations.