Customer-Driven Retail Associate

Ross Stores, Inc.; Whitehall (Lehigh County); On-site; USD 20,664 - 24,796; Full time

Job summary

Ross Stores, Inc. is seeking a Retail Associate to ensure customers have a positive shopping experience. You will greet customers, assist with merchandise, and maintain clean, organized spaces in accordance with store standards.

This role emphasizes safety, teamwork, and excellent service; you will follow store procedures, help with checkout, stocking, and visual presentation while representing the Ross brand.

Qualifications

• Ability to greet customers and provide friendly, helpful service.
• Basic math and checkout handling skills.
• Ability to follow store policies and safety procedures.

Responsibilities

• Greet customers and provide courteous, informed assistance.
• Assist customers with merchandise and respond to questions.
• Keep a clean, organized store and maintain merchandise presentation.
• Operate cash register and handle transactions accurately.
• Ensure safety on the sales floor and assist with loss prevention basics.
• Support daily store tasks including stocking and housekeeping.

Skills

Customer service

Communication

Friendly demeanor

Tools

POS system

Job description

Ross Stores, Inc. is seeking a Retail Associate to ensure customers have a positive shopping experience. You will greet customers, assist with merchandise, and maintain clean, organized spaces in accordance with store standards.

This role emphasizes safety, teamwork, and excellent service; you will follow store procedures, help with checkout, stocking, and visual presentation while representing the Ross brand.