Customer-Driven Retail Associate

Break Time; Jefferson City (MO); Hybrid; USD 17,000 - 22,000; Full time

Job summary

Break Time is hiring Sales Associates to assist customers, process transactions and perform store operations in a fast-paced Missouri location. You will help with merchandising, stocking, promotions and ensuring a clean, compliant store environment.

The role includes using POS systems, assisting with training and enforcing food safety standards. Ideal candidates are 18+, reliable, flexible for weekends/holidays, and able to perform basic math and operate a computer.

Qualifications

• Friendly, customer-service oriented person who enjoys a fast-paced work environment.
• Flexible availability to work, including weekends and holidays.
• Reliable transportation to work.
• Ability to perform mathematical calculations to make change and complete shift reports.
• Ability to learn new concepts and operate a computer.

Responsibilities

• Greet and assist customers, conduct accurate transactions and address concerns.
• Perform merchandising, pricing, promotions and keep merchandise stocked and clean.
• Maintain professional communication with customers, vendors and staff.
• Work as a team to serve customers and follow regulations.
• Utilize point of sale systems and other store technology; count product.
• Assist training of new employees and support loss-control functions.
• Follow food preparation guidelines and ensure proper time/temperature and cleanliness.
• Keep the store clean, sanitized and properly displayed.

Skills

Customer service

Teamwork

Communication

Food safety

Education

High school diploma or equivalent

Job description

Overview

Break Time Sales Associates assist customers, process sales transactions and perform operational and food preparation duties necessary to keep the Break Time convenience store clean and well stocked while following all company policies and procedures to ensure proper and efficient operation during the scheduled shift. Sales Associates are energetic individuals who believe it only takes a moment to make your day better.

MFA Petroleum Company is an Equal Opportunity/Drug-Free Employer.

Responsibilities

• Working with customers —Consistently and courteously greet and thank each customer; provide fast and friendly customer service; conduct accurate and efficient transactions; handle customer concerns quickly and courteously
• Merchandising and sales—Perform all merchandising activities including proper pricing, knowledge and implementation of promotions and sales, suggestively selling to customers, proper vendor check-in, and keeping all merchandise stocked, clean, fronted, and faced (including the cooler); maintain store cleanliness
• Communication —Maintain timely and professional communication with customers, vendors, other employees, and management as it relates to all aspects of the store operations
• Teamwork—Work as a team to efficiently and effectively serve customers while adhering to all local, state and federal regulations concerning all facets of job responsibilities and duties, and store operations
• Working with technology –Utilize the store’s technology including point of sale systems, desktop and laptop computers and hand-held devices; perform mathematical calculations to make change, complete shift reports, and count product
• Working closely with management—Help train new employees on company policies and procedures;perform loss control functions related to cash handling, lottery sales and redemptions, food waste, employee purchases, merchandise sales, etc.; remain alert and properly report concerns
• Food preparation – Follow guidelines, recipes, and job aides for proper preparation and execution of all food service programs; consistently and timely inspect products for correct time and temperatures, cleanliness, rotation, portioning, and pricing;utilize ovens, roller grill, fryer, and other kitchen tools in preparation and presentation of food items
• Maintaining a clean environment—Properly sanitize and maintain equipment, dishes, and food service area; follow standards for quality, service, cleanliness, food safety, proper product display, and storage; always clean the store when time allows
• All MFA Oil employees are expected to know and adhere to company and position specific policies and procedures. While this job description contains the primary duties of the position, employees may be expected to perform other duties as assigned.

Job Requirements

• 18 years of age or older
• Friendly, customer service-oriented person who enjoys a fast-paced work environment
• Flexible availability to work, including weekends and holidays
• Reliable transportation to work
• Ability to perform mathematical calculations to make change, complete shift reports, and account for numbers of products during vendor check in
• Ability to learn new concepts, use technical materials, and consistently operate a computer and other office productivity machinery
• Ability and willingness to attend adequate food safety training and obtain a Food Handler’s Card or equivalent certifications
• Physical ability to move and position products in the cooler with temperatures as low as 30 degrees for up to one hour, and to move and position products in the freezer with temperatures as low as 0 degrees
• Physical ability to both move and position yourself to move and retrieve products and supplies from shelves, under counters, or stacks of inventory weighing up to 50 pounds
• Ability to remain in a standing position for up to nine hours per shift
• Ability to visually observe and inspect items and work environment for regular job responsibilities and safety concerns.
• Ability and willingness to occasionally ascend and descend ladders to handle inventory or products
• Ability to perform assigned tasks with accuracy and minimal supervision
• Ability to speak, read, write, and understand the English language to communicate accurately and effectively with customers, coworkers, and supervisors.
• Ability to meet Company requirements, including successful pre-employment background check and drug test.
• Legal authorization to work in the United States
  

Preferred Skills

• High school diploma or equivalent
• Customer service, retail sales or food service experience