Customer-Driven Insurance Account Representative

Bronson Ray - State Farm Agent; Hawkinsville (GA); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

401(k) matching

Competitive salary

Opportunity for advancement

Paid time off

Job summary

Bronson Ray State Farm is seeking an Account Representative to support daily agency operations and customers’ success. You help grow our agency through meaningful customer relations and act as a liaison between customer needs and agency departments.

You will proactively market relevant insurance and financial services, nurture leads, and schedule appointments to identify and meet customer needs, while delivering prompt, friendly service.

Qualifications

• Experience in sales (outside or inside) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Written, verbal, and listening communication skills.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to relate to customers.
• Property & Casualty license; Life and Health license preferred.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationships

Communication skills

Customer service

Needs anticipation

Job description

Bronson Ray State Farm is seeking an Account Representative to support daily agency operations and customers’ success. You help grow our agency through meaningful customer relations and act as a liaison between customer needs and agency departments.

You will proactively market relevant insurance and financial services, nurture leads, and schedule appointments to identify and meet customer needs, while delivering prompt, friendly service.