Customer-Driven Hardware Sales Associate

Ace Hardware Corporation; Wauconda (IL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Ace Hardware Employee Perks

401K Benefits

In-Store Discount

Access to PerkSpot – Discounts for a w

Employee Assistance Program

Get your steps in daily

Job summary

Ace Hardware Corporation is seeking a Sales Associate to engage customers, understand their needs, and ensure a positive shopping experience at our Wauconda store in Illinois. You will help customers locate products, stock shelves, and participate in promotions while supporting team operations and safety policies.

The role requires a friendly, proactive approach, the ability to lift items up to 50 lbs, and excellent communication.

Qualifications

• Customer-focused approach to assist shoppers and resolve inquiries.
• Strong attention to detail and accuracy in tasks.
• Team-oriented with good interpersonal skills and willingness to learn.
• Bilingual Spanish skills a plus for customer interactions.
• Minimum age: 18 years old.
• Ability to lift at least 50 lbs as required by the role.
• Strong problem-solving abilities to address customer needs.
• Familiarity with store policies and procedures.

Responsibilities

• Greet customers and offer assistance as they enter the store.
• Assist customers in locating products and advise on options.
• Monitor for shoplifting and act according to policy.
• Provide exceptional customer service and ensure a positive experience.
• Communicate with team using radio/headset and wear name tag.
• Maintain cleanliness and organize assigned departments.
• Assist with unloading trucks and stocking shelves.
• Routinely verify inventory and report discrepancies to management.

Skills

Customer satisfaction

Attention to detail

Team player

Bilingual Spanish

18 years old

Lift 50lbs

Problem solving

Company systems knowledge

Positive attitude

Job description

Ace Hardware Corporation is seeking a Sales Associate to engage customers, understand their needs, and ensure a positive shopping experience at our Wauconda store in Illinois. You will help customers locate products, stock shelves, and participate in promotions while supporting team operations and safety policies.

The role requires a friendly, proactive approach, the ability to lift items up to 50 lbs, and excellent communication.