Customer Development Specialist - WA, OR, AK

elanco; United States; Remote; USD 40,000 - 68,000; Full time

Benefits offered by this job

Relocation packages

Two weeklong shutdowns (mid-summer and

year-end) in the US (in addition to

PTO

8-week parental leave

9 Employee Resource Groups

Annual bonus offering

Flexible work arrangements

6% 401K matching

Job summary

Elanco, a global leader in animal health, invites a Customer Development Specialist to drive sales in WA, OR, and AK from a remote US base. You’ll manage veterinary partnerships, plan with districts, and leverage Veeva and Salesforce to engage customers.

A strong CVS mindset and digital skills are essential for success. You’ll collaborate with the US Sales Group for Pet Health, advancing product launches and brand initiatives while hitting territory targets and delivering exceptional customer

Qualifications

• Associate degree or high school diploma or GED with relevant experience.
• Inside sales or animal health industry experience preferred.
• Proficient with CVS and digital tools including CRM platforms.

Responsibilities

• Develop and manage relationships with key veterinary practices to drive sales toward targets.
• Partner with sales districts to plan, nurture leads, and execute strategies in targeted accounts.
• Use multi-channel outreach to remotely engage customers with content via Veeva CRM.
• Maintain in-depth knowledge of Elanco products to lead launches and brand initiatives.
• Meet sales objectives and metrics to ensure territory success and customer satisfaction.

Skills

CVS aptitude

Salesforce

Veeva CRM

MS Teams

Education

Associate degree or High School Diploma

Tools

Salesforce

Veeva CRM

MS Teams

Job description

At Elanco (NYSE: ELAN) – it all starts with animals!

As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society and Our People.

At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.

Making animals’ lives better makes life better – join our team today!

Your Role:Customer Development Specialist – WA. OR, AK

As a Customer Development Specialist (Inside Sales Representative) within the US Sales Group for Pet Health, you will drive sales of Elanco products within an assigned geography. In this role, you will utilize our CVS selling model, territory management, and digital marketing to create an exceptional customer experience while maximizing sales performance.

Your Responsibilities:

• Develop and manage long-term relationships with key veterinary practices to uncover needs and generate recommendations to achieve sales targets.
• Partner with assigned sales districts to create business plans, nurture leads, and execute strategies in targeted accounts for optimal sales growth.
• Leverage a multi-channel approach to remotely engage specific customers with customized content and offers via Veeva CRM.
• Maintain in-depth technical knowledge of Elanco’s product portfolio to effectively lead new product launches and brand initiatives.
• Execute all sales objectives and key sales metrics to ensure territory success and customer satisfaction.

What You Need to Succeed (minimum qualifications):

• Education: Associate degree or High School Diploma / GED with equivalent level of experience.
• Experience: Previous experience in inside sales or the animal health industry.
• Top Skills: Customer Value Selling (CVS) aptitude and proficiency in digital tools including CRM (Salesforce/Veeva) and MS Teams.

What will give you a competitive edge (preferred qualifications):

• Undergraduate degree (BS/BA) or Registered Veterinary Technician (RVT) certification.
• Strong communication, interpersonal, and presentation skills.
• Ability to identify and solve customer issues strategically through Elanco organizational capabilities.
• In-depth knowledge of the Companion Animal market, customers, and products.
• Proven track record of delivering creative customer solutions.

Additional Information:

Travel:5-10%

Location:Remote – US – Must live in Washington, Oregon, or Alaska to be eligible

Don't meet every single requirement? Studies have shown underrecognized groups are less likely to apply to jobs unless they meet every single qualification. At Elanco we are dedicated to building a diverse and inclusive work environment. If you think you might be a good fit for a role but don't necessarily meet every requirement, we encourage you to apply. You may be the right candidate for this role or other roles!

Elanco Benefits and Perks:

• Multiple relocation packages
• Two weeklong shutdowns (mid-summer and year-end) in the US (in addition to PTO)
• 8-week parental leave
• 9 Employee Resource Groups
• Annual bonus offering
• Flexible work arrangements
• Up to 6% 401K matching

Elanco currently anticipates that the base hourly rate for this position could range from $28.70 to $48.74 depending partly on the successful candidate’s qualifications, including education and experience. Full-time equivalent employees also will be eligible for a company bonus (depending partly on company and individual performance). Additionally, Elanco offers a comprehensive benefit program to eligible employees that includes a company-matching 401(k); vacation benefits; eligibility for medical, dental, vision, and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities). Of course, the compensation is subject to change and could be higher or lower than the range described above. Elanco reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion, and Elanco’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Elanco employees.

Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

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Elanco may use automated tools, including AI, to support parts of our recruitment process, such as reviewing applications against job‑related criteria and/or transferrable skills. These tools help ensure a consistent, structured evaluation, but they do not make hiring decisions. All decisions involve a human reviewer. For more information on how we handle personal data, please see our Elanco Workforce Privacy Notice.