Customer Development Representative

Mouser; Mansfield (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

Mouser Electronics, a global semiconductor distributor, seeks a Customer Development Representative in Mansfield, TX. You will strengthen relationships, locate new opportunities, and work with teams to deepen penetration of key accounts.

The role requires a Bachelor’s degree and 3+ years in B2B sales or account management. Ideal candidates communicate clearly, present to groups, manage time well, and use Salesforce/CRM tools to drive revenue.

Qualifications

• Bachelors degree or equivalent education/experience required.
• 3+ years of B2B relationship sales and account management experience.
• Ability to build customer relationships and maintain rapport with decision makers.
• Good ethics, organization, and thorough documentation required.

Responsibilities

• Communicate Mouser’s value to customers effectively.
• Increase sales from existing accounts by identifying new opportunities and building rapport with decision makers.
• Collaborate with Customer Service and Management to penetrate shared accounts.
• Develop professional relationships with internal and external contacts across cultures.
• Convert prospects and close deals while meeting sales goals; follow up on RFQs.
• Plan and analyze decisions before execution and expand product knowledge.

Skills

Relationship building

Time management

Ethics and integrity

Documentation accuracy

Presentation skills

Written and verbal communication

Prospect conversion

Numerical aptitude

Clear verbal English in telephone work

MS Word/Excel/Outlook

CRM software familiarity

Reading terminal/PC reports

Education

Bachelor’s degree in Business/Communications/Marketing or equivalent

Tools

Salesforce

Microsoft Word

Excel

Outlook

Job description

• Sponsorship Available No Sponsorship Available for this Opening

Job Description

ACCOUNTABILITIES & ESSENTIAL FUNCTIONS

• Effectively and creatively communicates Mouser’s overall value to customers.


• Increase sales from existing assigned customer accounts by locating and identifying new business opportunities and building rapport and relationships with key decision makers.


• Work with Customer Service Representatives and Management to penetrate shared CDR accounts more deeply.


• Interacts effectively and professionally with others and is able to initiate, establish, and maintain highly effective business relationships with internal and external contacts of various cultures.


• Demonstrate ability to convert prospects and close sales while maintaining established sales goals. Follow up on customer-submitted requests for quotation.


• Relies on experience and judgment to plan and accomplish goals while performing a variety of complicated tasks.


• Plans and analyzes the impact of decisions before execution.


• Expand product knowledge utilizing all available sources.

SKILLS & CERTIFICATIONS

• Desire and ability to build customer relationships with an outgoing and mature personality.


• Highly organized with effective time management skills.


• Possesses the highest level of ethics and integrity.


• Detailed and thorough work habits including documentation.


• Strong presentation skills; able to present information to groups at all levels via virtual or on-site meetings.


• Strong written and verbal communication skills with strong listening skills.


• Demonstrated ability to convert prospects and close deals.


• Able to perform basic calculations and mathematical figures.


• Ability to clearly verbalize in a telephone environment with clear English enunciation.


• Internet savvy; proficient in Microsoft Word, Excel, Outlook, email, and CRM software such as Salesforce.


• Ability to read and understand terminal/PC screens and printed reports.

JOB LEVELS

Customer Development Representative

• Bachelor’s degree in Business, Communications, Marketing, or equivalent education and experience.


• 3+ years of business-to-business relationship sales and account management experience.

About Us

Mouser Electronics is an award-winning, global distributor of semiconductors and electronic components that ships to over 650,000 customers in 223 countries/territories from its one million sq. ft. state-of-the-art facility in Mansfield, Texas. Mouser.com is an award-winning website that features more than 6.8 million products online from more than 1,200 leading manufacturers.

Mouser employees enjoy competitive pay and benefits, a business casual dress environment, a state-of-the-art facility in which to work, and an experienced management team with vision and a passion for growth. Mouser has built upon 60 years of growth and success in the electronic components distribution industry and is a TTI, Inc./Berkshire Hathaway Company.

Mouser Electronics, a TTI, Inc. company, is an Equal Employment Opportunity employer committed to providing equal opportunity in all of our employment practices, including selection, hiring, assignment, re-assignment, promotion, transfer, compensation, discipline, and termination. The Company prohibits discrimination, harassment, and retaliation in employment based on race; color; religion; genetic information; national origin; sex; sexual orientation; gender identity; pregnancy, childbirth, or related medical conditions; age; disability or handicap; citizenship status; service member status; or any other category protected by federal, state/provincial or local law.

Attention Applicants: If you are an individual with a disability and require reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use our online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact [e-mail] or at [phone] for assistance with accommodation.

Some positions posted may require the use of information or access to hardware that is subject to the International Traffic in Arms Regulation (ITAR). Any applicant to these openings must be a U.S person within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. permanent resident (i.e., green card holder), political asylee, or refugee. All applicants must be at least 18 years of age.

Mouser Electronics, Inc. is an Equal Opportunity Employer - A Notice to All Employees & Applicants

For more information on your Equal Opportunity Rights or other important Employment Rights in the USA, read “Know Your Rights: Workplace Discrimination is Illegal” poster, E-Verify Participation Notice (English/Spanish), Right to Work Notice (English/Spanish), FMLA General Notice, U.S. Job Applicant Privacy Notice.