Customer Development Manager, C&S

Colgate-Palmolive; New York (NY); On-site; USD 110,000 - 155,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

401(k) plan with match

Paid time off

Job summary

Colgate-Palmolive is seeking an Agency Manager to lead third-party sales agency activities for a defined market, focusing on C&S. You will drive share, volume and financial objectives through strong collaboration with customers and agency partners.

The role can be based in Rosemont, IL or field-based in the NY/NJ area with visa sponsorship not offered. Travel to key customers will be required to optimize Joint Business Planning and performance.

Qualifications

• Bachelor's Degree required.
• 6+ years of Consumer Product Goods experience.
• 2+ years of key customer account experience.
• Proficiency with Microsoft Office or Google Suite (Sheets, Slides, Docs).
• Experience using Colgate Business Planning reporting and planning system or similar customer planning software.

Responsibilities

• Manage group of customers in a defined market area, collaborating to drive results and achieve share, volume, and financial objectives.
• Work with Sales Agency Partners to handle information flow to third party retail teams.
• Lead the transition of Colgate objectives into specific customer strategies to enhance growth and business performance.
• Have P&L and financial responsibility.
• Drive Joint Business Planning (JBP) and customer collaboration opportunities.
• Coach and lead Sales Agency Partners, sharing feedback and conducting performance reviews.

Skills

Microsoft Office

Education

Bachelor's Degree

Tools

Colgate Business Planning

Job description

No Relocation Assistance Offered

Job Number #173245 - Rosemont, Illinois, United States

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.

The Agency Manager plays a critical role in third party (Sales Agency) management at the customer / headquarter level for a defined market area and group of customers. This particular role will be primarily focused on C&S . This role is responsible for achieving share, volume and financial objectives through effective execution of Colgate strategies and successful management of the Sales Agency team and effective Customer Collaboration.

Please note this role is preferably based in Rosemont, IL CDO office or field based in the NY/NJ area given the headquarters location of the primary customer. Additionally this role can be performed out of other CDO offices if an internal candidate is currently based there. We will consider internal candidates from other geographic field based locations.

Work visa sponsorship is not available for this position. Accordingly, all applicants must be currently authorized to work in the U.S. on a full-time basis and must not require the Company's sponsorship to continue to work legally in the United States.

Responsibilities:

• Manage group of customers in a defined market area, collaborating to drive results and achieve share, volume, and financial objectives




• Work with Sales Agency Partners to handle information flow to third party retail teams




• Lead the transition of Colgate objectives into specific customer strategies to enhance growth and business performance




• Have P&L and financial responsibility




• Drive Joint Business Planning (JBP) and customer collaboration opportunities




• Coach and lead Sales Agency Partners, sharing feedback, formal annual and mid-performance reviews to hold team accountable for individual and team objectives

Required Qualifications

• Bachelor's Degree




• 6+ years of Consumer Product Goods experience




• 2+ years of key customer account experience




• Microsoft Office or Google Suite proficiency (i.e, Sheets, Slides, Docs)




• Experience utilizing Colgate Business Planning reporting and planning system or customer planning software

Preferred Qualifications

• Experience working with a syndicated service (Nielsen, IRI) account




• Previous people management or broker management experience

Compensation and Benefits

Salary Range $109,600.00 - $155,000.00 USD

Pay is determined based on experience, qualifications, and location. Salaried employees may also be eligible for discretionary bonuses, profit-sharing, and long-term incentives for Executive-level roles.

Benefits: Salaried employees enjoy a comprehensive benefits package, including medical, dental, vision, basic life insurance, paid parental leave, disability coverage, and participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements. Additional benefits include a minimum of 15 vacation/PTO days (hourly employees receive a minimum of 120 hours) and 13 paid holidays (vacation days are prorated based on the employee's hire date within the calendar year). Paid sick leave is adjusted based on role and location in accordance with local laws. Detailed information regarding paid sick leave entitlements will be provided to employees upon hiring and may be subject to adjustments based on changes in legislation or company policies.

Our Commitment to Inclusion

Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer

Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form (https://docs.google.com/forms/d/e/1FAIpQLSdaxk_eF4utznQoVHlxmL9jVFJbOkM4Oe5CAdKOg-h9EPdLfg/viewform) should you require accommodation.

For additional Colgate terms and conditions, please click here (https://www.colgatepalmolive.com/content/dam/cp-sites/corporate/corporate/en_us/corp/locale-assets/pdf/colgate-terms-and-conditions-2023.pdf) .

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