Customer Development Consulting Veterinarian

Elanco; Indianapolis (IN); Remote; USD 118,000 - 175,000; Full time

Benefits offered by this job

Multiple relocation packages

Two weeklong shutdowns (mid-summer and

year-end) in the US (in addition to

PTO

8-week parental leave

9 Employee Resource Groups

Annual bonus offering

Flexible work arrangements

Up to 6% 401K matching

Job summary

Elanco US Pet Health seeks a Customer Development Consulting Veterinarian to act as the core veterinary technical anchor for the inside sales CDS team. You will provide scientific education and product consultation to veterinary practices via phone, video, and webinars, driving brand adoption and credibility.

You will specialize in virtual engagement and digital channels, partnering with inside sales while maintaining high ethical standards. US remote role with 10–15% travel nationwide.

Qualifications

• Doctor of Veterinary Medicine (DVM, VMD or equivalent) from AVMA-accredited program.
• Active veterinary license in at least one U.S. state.
• Minimum 5 years of clinical companion animal practice or equivalent.
• Proven ability to communicate complex scientific data virtually.
• Strong planning and time management for high-volume virtual interactions.

Responsibilities

• Serve as clinical and technical expert for CDS team across key therapeutic areas.
• Deliver high-impact virtual education, webinars, and product presentations.
• Maintain regulatory and ethical standards in all commercial interactions.

Skills

Communication skills

Virtual platforms

Time management

Organizational skills

Consultative communication

Education

DVM / equivalent degree

Tools

Teams

Zoom

Virtual webinars

Job description

At Elanco (NYSE: ELAN) – it all starts with animals! As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society and Our People. At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights. Making animals’ lives better makes life better – join our team today!

Position Overview

Within the Elanco US Pet Health Business Unit, the Customer Development Consulting Veterinarian (CDS Vet) serves as the core companion animal veterinary technical anchor and strategic partner for the Customer Development Specialist (CDS) inside sales organization. Operating similarly to field-based Regional Consulting Veterinarians (RCVs), this role drives technical excellence, scientific credibility, and commercial enablement with a dedicated focus on virtual engagement, digital channels, and inside sales collaboration. The CDS Veterinarian delivers high-impact scientific education, product consultation, and clinical objection-handling directly to veterinary practices, corporate veterinary accounts, and inside sales teams via phone, video platforms, and virtual educational webinars.

Key Responsibilities

1. Commercial & Technical Partnership (Inside Sales Support) Serve as the dedicated clinical and technical subject matter expert for the Customer Development Specialist (CDS) team across key therapeutic areas (parasiticides, therapeutics, vaccines, and pain management). Partner with inside sales representatives on high-value outbound/inbound virtual customer interactions, delivering consultative technical support and overcoming clinical hurdles. Provide agile, real-time technical answers and clinical context to empower inside sales reps to drive brand conversion and loyalty.
2. Virtual Customer Education & Engagement Deliver engaging, high-impact virtual lunch-and-learns, CE webinars, staff training sessions, and product presentations to veterinary hospital staff, practice managers, and veterinarians. Master virtual engagement tools and presentation techniques to create compelling, interactive digital learning environments. Support pre-launch, launch, and post-launch technical campaigns for new and existing Elanco product lines within the inside sales footprint.
3. Medical Acumen & Training Maintain an advanced level of technical proficiency and scientific literacy regarding Elanco products, competitor profiles, emerging veterinary trends, and peer-reviewed literature. Partner with Pet Health Training Managers to design and deliver technical training modules that enhance the clinical acumen of inside sales specialists. Uphold strict regulatory, medical, and ethical standards across all commercial interactions (with limited, process-directed triage for adverse event and product performance inquiries).

What You Need to Succeed (Minimum Qualifications)

• Education: Doctor of Veterinary Medicine (DVM, VMD, or equivalent degree) from an AVMA-accredited veterinary program.
• Licensure: Active, unencumbered veterinary license to practice in at least one U.S. jurisdiction.
• Clinical Experience: Minimum of 5 years of clinical veterinary practice experience in companion animal or mixed animal practice (companion animal focus), or equivalent experience within animal health industry technical consulting.
• Virtual Fluency: Proven experience communicating complex scientific/medical data effectively over phone, video conference platforms (Teams, Zoom), and virtual webinars.
• Agility & Planning: Strong self-direction, time management, and organizational skills with the ability to manage high-volume daily virtual interactions with minimal supervision.

Preferred Qualifications & Differentiators

• Consultative Influence: Demonstrated track record of partnering with commercial/sales teams to educate customers and influence prescribing behavior through scientific differentiation.
• Digital Presentation Mastery: Exceptional verbal, written, and multimedia presentation skills, with proven ability to maintain audience engagement in remote/digital settings.

Working Conditions & Travel

Work Environment: Remote / home office with substantial daily virtual and telephone customer engagement. Travel Requirements: Up to 10–15% domestic travel, including annual national sales conferences, key veterinary congresses (e.g., VMX, WVC), and select HQ meetings.

Don’t meet every single requirement? Studies have shown underrepresented groups are less likely to apply to jobs unless they meet every single qualification. At Elanco we are dedicated to building a diverse and inclusive work environment. If you think you might be a good fit for a role but don't necessarily meet every requirement, we encourage you to apply. You may be the right candidate for this role or other roles!

Elanco Benefits and Perks

• Multiple relocation packages
• Two weeklong shutdowns (mid-summer and year-end) in the US (in addition to PTO)
• 8-week parental leave
• 9 Employee Resource Groups
• Annual bonus offering
• Flexible work arrangements
• Up to 6% 401K matching

Elanco currently anticipates that the base salary for this position could range from $118,400 to $175,000 depending partly on the successful candidate’s qualifications, including education and experience. Full-time equivalent employees also will be eligible for a company bonus (depending partly on company and individual performance). Additionally, Elanco offers a comprehensive benefit program to eligible employees that includes a company-matching 401(k); vacation benefits; eligibility for medical, dental, vision, and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities). Of course, the compensation is subject to change and could be higher or lower than the range described above. Elanco reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion, and Elanco’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Elanco employees.

Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

Elanco may use automated tools, including AI, to support parts of our recruitment process, such as reviewing applications against job‑related criteria and/or transferrable skills. These tools help ensure a consistent, structured evaluation, but they do not make hiring decisions. All decisions involve a human reviewer. For more information on how we handle personal data, please see our Elanco Workforce Privacy Notice.

Elanco Animal Health Incorporated (NYSE: ELAN) is a global leader in animal health dedicated to innovating and delivering products and services to prevent and treat disease in farm animals and pets, creating value for farmers, pet owners, veterinarians, stakeholders, and society as a whole. With nearly 70 years of animal health heritage, we are committed to helping our customers improve the health of animals in their care, while also making a meaningful impact on our local and global communities. At Elanco, we are driven by our vision of Food and Companionship Enriching life and our Elanco Healthy Purpose™ CSR framework – all to advance the health of animals, people and the planet. Learn more at www.elanco.com.