Customer Design Technician Associate-Senior

aep; Canton (OH); On-site; USD 4,408,000 - 6,337,000; Full time

Benefits offered by this job

Benefits package

Job summary

AEP is seeking a Customer Design Technician Associate to support planning, engineering, design, analysis, and testing of company equipment and facilities in the Canton, Ohio area.

The role requires an Associate Degree in Engineering Technology or related field, plus related utility industry experience. Valid driver's license is required. Competitive benefits accompany the position.

Qualifications

• Position requires an Associate Degree in engineering technology or equivalent.
• Knowledge of standards, codes, and regulations relevant to the area.
• Basic computer literacy and ability to use standard software.
• Ability to work with others and assist in routine problems.

Responsibilities

• Performs intermediate level technical work related to planning, engineering, design, analysis, testing, construction, maintenance, and operation of Company equipment and facilities.
• Plans work according to standard planning practices and prioritizes routine tasks.
• Maintains accurate records and communicates effectively with internal/external customers.

Skills

Engineering knowledge

Standards knowledge

Computer literacy

Team player

Education

Associate Degree in Electrical/Electronic/Civil/Mechanical Engineering Technology

High school diploma or equivalent

Job description

Job Summary

Responsible for performing intermediate level technical work and related activities associated with the planning, engineering, design, analysis, research, development, testing, construction, maintenance, and operation of Company equipment and facilities.

Job Description

Customer Design Technician Assoc. - Customer Design Technician Sr.:

What You'll Do:

Technical Proficiency:

• Possesses technical knowledge acquired from an Associate Degree in Electrical/Electronic/ Civil/Mechanical Engineering Technology.
• Gains knowledge of standards, codes, and regulations relevant to area of assignment.
• Gains knowledge with pertinent equipment, material, systems, and business processes.
• Assists employees in handling defined portions of routine problems when beneficial to AEP.
• Possesses basic computer literacy, knowledge, and skills.

Leadership & Guidance:

• Performs work activities as assigned and coached by higher level employees.
• Demonstrates ability to work with others in supplying information and seeking assistance as necessary.

Planning & Organization Ability:

• Plans work in accordance with AEP standard planning practices.
• Prioritizes routine work to meet the demands of the company.
• Maintains accurate records.

Problem Solving & Initiative:

• Applies technical knowledge and experience in resolving problems encountered in assigned work.
• Uses initiative in looking for opportunities to improve the process and increase job knowledge/technical skills.
• Seeks out, compiles, analyzes, and interprets information necessary to perform work activities and solve problems.

Communication & Interpersonal Skills:

• Communicates effectively, both orally and in writing with internal and external customers.
• Assists in the preparation of technical reports and papers.
• Demonstrates the ability to be a team player.
• Relates to people in an open, friendly, and sincere manner.

Decision Making & Business Awareness:

• Develops decision-making skills based on sound judgment and job knowledge.
• Develops an understanding of the roles and responsibilities of the local organizational unit.

Refer to attached matrix for required qualifications.

What We're Looking For:

Customer Design Technician Assoc.:

Education and Experience requirements:

• High school diploma or equivalent plus 2 years or related utility industry work experience or an associate degree in Electrical/Electronic/Civil/ Mechanical Engineering Technology or related fields.

Licenses/Certifications:

• Valid Driver's License

Customer Design Technician:

Education and Experience requirements:

• Associate Degree in Electrical/Electronic/Civil/ Mechanical Engineering Technology or related fields plus 2 years of related utility industry work experience or a high school diploma or equivalent and 4 years of related utility industry work experience.

Licenses/Certifications:

• Valid Driver's License

Customer Design Technician Sr.:

Education and Experience requirements:

• Associate Degree in Electrical/Electronic/Civil/ Mechanical Engineering Technology or related fields, with a minimum of 4 years of related utility industry work experience, OR High school diploma or GED, with a minimum of 6 years of related utility industry work experience, including experience in work activities and projects requiring technical engineering knowledge. Meets expectations of the Technician level.

Licenses/Certifications:

• Valid Driver's License

OTHER REQUIREMENTS:

• Physical Demands -Varies by location or territory.
• In some locations or territories, technician must be able to: Walk right ways of various terrain in adverse conditions to patrol distribution power lines to determine damage.
• Carry and handle telescopic measuring sticks and switching sticks that weigh 11 pounds.
• May be required to use a brush axe (approx. 6 pounds) or machete (approx. 2 pounds) to clear brush for walking and staking in survey work.

What You'll Get:

• Customer Design Technician Assoc.: $30.50 - $32.50
• Customer Design Technician: $35.00 - $38.00
• Customer Design Technician Sr.: $41.50 - $45.50

In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.

At AEP, we're more than just an energy company - we're a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!

#AEPOH

Compensation Data

Compensation Grade: N010-124

Compensation Range: $31.72 - $45.25

The Physical Demand Level for this job is: L - Light Work: Exerting up to 20 pounds of force occasio