Customer Delivery Representative

Ascentek; Alexandria (MN); On-site; USD 32,000 - 41,000; Full time

Benefits offered by this job

Medical Plan options

Dental and Vision Insurance

FSA/HSA options

Paid parental leave

Short-term disability

Long-term disability

Life insurance

Supplemental Insurance

401(k) with company match

Pet Insurance

21 Paid Days Off

7 Paid Holidays

Profit Sharing

Uniforms and PPE

Local deliveries; home nightly

Well-maintained fleet

Job summary

Ascentek is hiring a CDL Driver / Customer Delivery Representative in Minnesota. You will deliver product locally, load/unload trucks, and maintain safety, DOT compliance, and accurate documentation. You’ll provide excellent service, build relationships, and communicate with dispatch and sales daily to meet customer needs.

The role requires a Class A with HazMat, Tanker, Air Brake endorsements and Medical Card, plus strong driving history and customer service skills. Overnight travel may occur.

Qualifications

• Meets DOT qualifications per Federal Motor Carriers Safety Regulations.
• No more than 3 moving violations in 36 months or 2 in 12 months.
• No DWI or DUI in past 5 years; no recent key crashes.
• Prefer 2 years driving experience within last 5 years and excellent customer service.

Responsibilities

• Safely transport, unload, and deliver to customers on time.
• Maintain DOT compliance and Medical Card; support safety culture.
• Provide excellent customer service and build customer relationships.
• Communicate daily with dispatch and sales to align on deliveries.
• Use handheld devices to track deliveries and submit documents.
• Open to overnight travel; maintain truck interior and equipment.
• Ensure accurate loading/unloading of bulk, package, and equipment.

Skills

Customer service

Safety awareness

Attention to detail

Effective communication

DOT regulations

Ability to follow instructions

Problem solving

Education

High school diploma/GED equivalent

Job description

With a purpose to make tomorrow a little bit better than today for each other, our customers, and our communities, Ascentek provides an environment where you can love what you do and be your best every day.

What you will enjoy by being a part of a 2025 USA Great Place to Work certified company:

A position that is: Hourly, Full-time, Mon-Fri

• Medical Plan options, including fertility coverage and free mental health and telehealth coverage
• Dental and Vision Insurance
• FSA/HSA options
• Paid parental leave
• Company-provided short-term disability, long-term disability, and life insurance
• Supplemental Insurances, including accident, critical illness, hospital, and supplemental life insurance
• 401(k) with a generous company match
• Pet Insurance Benefits
• 21 Paid Days Off
• 7 Paid Holidays
• Profit Sharing accelerated by YOUR performance
• Stylish company provided uniforms and personal protective equipment
• Deliver locally and be home every night!
• A well-maintained fleet, with an average truck year of 2020

The CDL Driver / Customer Delivery Representative will professionally operate equipment to deliver product to the customer in a cost efficient, safe, courteous, timely manner. The Customer Delivery Representative is involved in customer service issues, ensuring the delivery meets the customer’s needs. This position will manage the security and quality of Ascentek materials while loading and unloading of trucks and delivering to customers.

• Own your safety. Support safety culture with everything you do in your daily work
• Provide excellent customer service on behalf of Ascentek
• Build relationships with customers through friendly attitude when delivering
• Maintain DOT requirements and Medical Card
• Safely transport, unload, and deliver accurate and quality bulk and package and equipment to customers on-time. (Up to 30% overnight travel occurs)
• Communicate with dispatch, customer service and salesmen daily to apprise them of deliveries and understand customer needs
• Comply with DOT hours of service rules and maintain truck operation in full compliance with DOT regulations
• Maintain interior cleanliness of truck along with delivery system equipment to maintain a highly reliable, professional-looking delivery vehicle
• Use handheld electronics and applications to track deliveries to multiple customer sites daily, maintain ELD, utilize Samsara forward and driver facing camera system
• Verify documents are complete and submitted at the end of every shift
• Proactively communicate with Driver Managers/Dispatch on improvement opportunities in the field to make tomorrow a little bit better than today
• Open to working over nights in other locations

Experience/ Training:

• Meets all DOT qualifications in accordance with the Federal Motor Carriers Safety Regulations, Title 49 Code of Federal Regulations
• No more than 3 moving violations in the last 36 months or 2 in the last 12 months
• No DWI or DUI in the past 5 years
• No Key crashes in the past 12 months or no more than one key crash in the past 36 Months. Key crashes include but are not limited to rear end, lane change, intersecting and or loss of control
• Prefer 2 years driving experience within the last 5 years and excellent customer service skills

Licenses/Certificates:

• Class A license; HAZMAT, Tanker, and Air Brake endorsement and Medical Card
• High school diploma/GED equivalent

Knowledge, Skills, and Abilities:

• Professional and courteous with all internal and external customers.
• Attention to detail when unloading, completing paperwork, and digital logs.
• Expertise in DOT regulations and compliance
• Frequent walking and the ability to get in and out of the truck several times a day
• Ability to sit, twist, squat, recline, climb, kneel, grasp, push, pull, reach, and perform repetitive motions
• Ability to safely lift and move packaged goods weighing up to 75 pounds
• Ability to move 30–55-gallon drums weighing up to 500 pounds using appropriate equipment
• Ability to operate lift gates, barrel dollies, electric pallet jacks, and other powered industrial trucks (PIT) as needed
• Ability to perform basic mathematical calculations, including addition, subtraction, multiplication, division, and fractions
• Comprehend and follow instructions and perform assigned tasks
• Maintain an appropriate work pace and perform complex or varied tasks
• Relate to others and interact effectively with the public and coworkers
• Make decisions, plan, direct, and exercise control as required
• Communicate effectively through written and oral communication
• Work in various weather conditions, including extreme heat and cold
• Work outdoors while loading and unloading trucks and making deliveries
• Exposure to noise, vibration, dust, gases, fumes, steam, chemicals, and fluids
• Work around moving machinery and powered industrial equipment
• Potentially walk on uneven ground and work at heights as required
• Wear required personal protective equipment (PPE)
• Remain present throughout the loading, unloading, and delivery process

The anticipated hiring range for the role you are applying for is between $23.52and $29.96hourly. This anticipated hiring range is based on several factors, and subject to increase based on the below:

• Experience and qualifications: The depth of relevant experience and specific skills you bring to the position.
• Education and certifications: Any additional qualifications that enhance your ability to succeed in the role.
• Market and industry benchmarks: We compare compensation packages with industry standards to ensure we are competitive.
• Internal equity: We strive to maintain pay equity across the organization to ensure fairness for all teammates performing similar work.

At Ascentek, we are committed to providing accurate and up-to-date information about our career opportunities. For the most accurate job descriptions, salary details, and benefit information, we encourage you to visit our official careers page at https://www.ascentek.com/careers/ .

Ascentek is an Equal Opportunity Employer, including Protected Veterans and Individuals with Disabilities.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.