Customer Delivery Driver, Supermarket Assistant

55 Redefined Ltd; Newton (MA); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading company is seeking a delivery driver to provide exceptional customer service while delivering products to customers' homes. You will play a vital role by representing the company's values in every interaction. Candidates must possess a valid driving licence and demonstrate a commitment to safety and customer satisfaction. This position offers a unique opportunity within a supportive environment focused on employee ownership and benefits.

Benefits

Free on-shift meals

Staff discounts

Subsidised food in Partner dining rooms

Discounts in local restaurants

Subsidised learning

Access to exclusive Partnership hotels

Qualifications

• Must have a full valid UK manual driving licence with no more than six points.
• Experience in a driving role is preferred.

Responsibilities

• Deliver products to customers' doors, maintaining high customer service standards.
• Assist in stock control and cashiering when not making deliveries.
• Ensure compliance with health and safety regulations.

Skills

Customer Service

Driving Skills

Health & Safety Awareness

Job description

About the role

This is a really important front line role. You represent us with every single customer you meet and their impression of Waitrose & Partners is down to you. So, as well as having a flexible approach and the ability to use your initiative to deal with unexpected situations, you should be passionate about providing the very highest levels of customer service.

Duties and Responsibilities:

Due to the delivery/handling/selling of age restricted items, applicants must be 18 years or over to apply.

You’ll be the friendly face of our business – the helpful driver who delivers the unique blend of Waitrose quality and outstanding service right to our customers’ doors. When you’re not out and about, you’ll be at the store, assisting with stock control and cashiering, which may involve lifting heavy products.

This is a really important ‘front line’ role. You represent us with every single customer you meet, and their impression of Waitrose is down to you. So, as well as having a flexible approach and the ability to use your initiative to deal with unexpected situations, you should be passionate about providing the very highest levels of customer service.

A good appreciation of health & safety is a must too, along with excellent driving skills – and we will ask you to take a driving assessment as part of your application.

Required essential experience skills and qualifications:

You will need a full valid UK manual driving licence with no more than six points – and you should be 18 years old or over. Part of the application process will include a licence check and a security check to confirm your suitability for the role.

Required desirable experience skills and qualifications:

Previous experience in a driving role and a knowledge of chilled vehicles would both be welcomed.

Additional Information:

Free on-shift meals in the Partner Dining room (October-December only)

As a Partner, you will enjoy our unique benefits package, including staff discount, subsidised food in Partner dining rooms, discounts in local restaurants, subsidised learning, access to exclusive Partnership hotels, and so much more.

Please consider the following when making your application:

- We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early.

- Print off the job description now if you require it.

About The Partnership

We’re the largest employee-owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees; we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re focused on being brilliant at retail. We continue to innovate, adapt, and diversify. Never Knowingly Undersold on price, quality, and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners, we share ownership and the rewards. We contribute to our success, working together through good and challenging times, treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and thrive. Growing ourselves individually and collectively.

As Partners, we make all the difference. And, we all own it.

Important points to note:

Some roles are subject to pre-employment vetting, which may include DBS checks. If required, you’ll be informed and provided with information during the recruitment process. We encourage you to complete any vetting documents quickly to avoid delays. DBS checks will be carried out by a third-party registered body, and financial probity checks may also be required.

We recommend applying early as vacancies can close quickly if we receive many applications.

We support flexible working arrangements to promote work-life balance, including flexible or compressed hours, job sharing, or shorter contracts. Please discuss this further with the hiring manager during your interview.