Customer Contract Manager, Budgeting Experience Required

Jobtailor; North Carolina; On-site; USD 65,000 - 90,000; Full time

Job summary

Jobtailor is seeking a Contract Manager with 4–7 years of experience to own complex contracts and manage the change order process within a clinical research environment. The role involves collaboration with Project Leads and Business Development to ensure timely contract execution and alignment with budgets.

The position requires strong analytical skills, budgeting expertise, and proficiency in Excel/Word. Travel up to 25% may be required, and you will mentor junior analysts in contract

Qualifications

• BA/BS degree in Business Administration or Finance or equivalent
• Experience in budgeting, finance, proposal development and/or contracts management in clinical research/pharma
• Strong analytical skills and attention to detail
• Proficiency with Excel and Word and costing models
• Ability to manage budgets and work in a team environment

Responsibilities

• Own and manage complex contracts and the change order process
• Work proactively with Project Leads and Business Development on contract documents
• Drive revenue targets and departmental goals through workload management and prioritization
• Identify project and contract-related risks and provide swift resolution
• Project-manage contract processes to ensure timely delivery and execution
• Coordinate and finalize contractual instruments and budgets aligned with scope of work
• Negotiate and prepare contracts, budgets, and related documents for complex clinical trials
• Analyze and validate contract and budgetary changes and provide commentary to Project Managers and customers
• Communicate budgetary issues, escalated deviations, and resolve issues
• Serve as primary customer contact and develop customer relationships
• Work independently with Project Managers and customers on assigned projects
• Attend meetings or calls as needed to ensure timely contract execution
• Update and maintain records in CRM and Contract Management systems according to GDCM processes
• Follow review processes and evaluate contracts for completeness, accuracy, and adherence to guidelines
• Drive change orders from beginning to end and suggest process improvements
• Mentor, support, and train Contract Analysts and assist with quality control
• Perform other duties as assigned
• Travel may be required, up to 25%

Skills

Contract Negotiation

Budget Analysis

Budget Preparation

Project Management

Microsoft Excel

Microsoft Word

Attention to Detail

Time Management

Problem-Solving

Team Collaboration

Communication

Education

BA/BS in Business Administration or Finance

Tools

CRM Systems

Contract Management Systems

Job description

• Own and manage complex contracts and the change order process
• Work proactively with Project Leads and Business Development on contract documents
• Drive revenue targets and departmental goals through workload management and prioritization
• Identify project and contract‑related risks and provide swift resolution
• Project-manage contract processes to ensure timely delivery and execution
• Coordinate and finalize contractual instruments and budgets aligned with scope of work
• Negotiate and prepare contracts, budgets, and related documents for complex clinical trials
• Analyze and validate contract and budgetary changes and provide commentary to Project Managers and customers
• Communicate budgetary issues, escalated deviations, and resolve issues
• Serve as primary customer contact and develop customer relationships
• Work independently with Project Managers and customers on assigned projects
• Attend meetings or calls as needed to ensure timely contract execution
• Update and maintain records in CRM and Contract Management systems according to GDCM processes
• Follow review processes and evaluate contracts for completeness, accuracy, and adherence to guidelines
• Drive change orders from beginning to end and suggest process improvements
• Mentor, support, and train Contract Analysts and assist with quality control
• Perform other duties as assigned
• Travel may be required, up to 25%

Requirements

• BA/BS degree in Business Administration or Finance, or equivalent combination of education, training, and experience
• 4–7 years of relevant experience, preferably in budgeting, finance, proposal development and/or contracts management within a clinical research/pharmaceutical environment
• Customer-centric, self‑motivated, and proactive
• Flexibility in responding to job demands
• Excellent problem‑solving skills and above‑average attention to detail
• Ability to perform several tasks simultaneously, meet critical deadlines, and possess strong analytical skills
• Knowledge of Microsoft Excel and Word and understanding of costing models
• Ability to prepare and interpret budgets
• Ability to work successfully in a team environment and maintain effective working relationships
• Effective time management and ability to prioritize multiple tasks
• Excellent interpersonal, verbal, and written communication skills
• Positive and flexible attitude toward new and/or unconventional work assignments
• Ability to consistently deliver a high‑quality work product
• Excellent organizational skills
• Ability to work well under pressure and adapt to changing priorities
• Knowledge of clinical trial proposal process and budget management
• Professional ability to interact with individuals at all levels and different personalities
• Proficiency in mathematics and ability to work with budgets

Core Competencies

Demonstrates expertise in contract management, budget preparation, and negotiation within clinical trials, while effectively managing customer relationships and project timelines. Proficient in analyzing contract changes and ensuring compliance with guidelines, all while maintaining a high‑quality work standard.

Highest-signal resume keywords

• Contract Management
• Budget Preparation
• Clinical Trial Proposal Process
• Customer Relationship Management
• Analytical Skills

ATS Optimization Keywords

Hard Skills

• Contract Negotiation
• Budget Analysis
• Costing Models
• Project Management
• Microsoft Excel
• Microsoft Word
• Attention to Detail
• Problem‑Solving
• Time Management
• Mathematics Proficiency

Soft Skills

• Customer-centric
• Self‑Motivated
• Effective Communication
• Team Collaboration
• Flexibility

Industry Keywords

• Clinical Research
• Pharmaceutical Environment
• Proposal Development
• Contracts Management
• Budget Management

Tools & Technologies

• CRM Systems
• Contract Management Systems