Customer Communication Coordinator

Konsus, Inc. (Superside); United States; Remote; USD 10,000 - 60,000; Part time

Job summary

A leading company is seeking a part-time Customer Communication Dispatch II Coordinator to manage inbound customer calls and support field personnel. Ideal candidates will possess a high school diploma and have relevant experience, along with strong PC literacy skills. This remote position requires the ability to work overnight shifts, including weekends.

Qualifications

• High School Diploma or GED required.
• 2 to 4 years of related experience preferred.
• Strong PC literacy and data entry skills.

Responsibilities

• Handle a high volume of inbound customer calls and ensure timely resolution.
• Monitor dispatch systems and communicate with field personnel.
• Perform administrative duties and assist field managers.

Skills

PC literacy

Data entry skills

Education

High School Diploma or GED

Job description

A company is looking for a Customer Communication Dispatch II Coordinator - Part Time/Remote.

Key Responsibilities

• Handle a high volume of inbound customer calls and ensure timely resolution of requests
• Monitor dispatch systems and communicate with field personnel to meet response times
• Perform administrative duties and assist field managers with various tasks as needed

Required Qualifications

• High School Diploma, GED, or equivalent experience required
• 2 to 4 years of related experience preferred
• Prior dispatch or call taker experience is a plus
• Strong PC literacy and data entry skills
• Ability to work overnight shifts, including weekends