Customer Commercialization Manager

Heartland Coca-Cola Bottling Company, LLC; Charlotte (NC); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Career Growth

Benefits

Purpose-Driven

Professional Development

Job summary

Heartland Coca-Cola Bottling Company, LLC is seeking a PicOS Commercialization Manager to translate strategic priorities into scalable tools and processes that drive profitable growth. You will support the Home Market PicOS platform and align commercial plans with field execution.

This role requires strong analytical skills, cross-functional collaboration, and the ability to manage multiple projects through data-driven insights.

Qualifications

• Bachelor’s degree required; 3–5 years of relevant work experience.
• Degree in Business, Marketing or related field preferred.
• Strong analytical skills and attention to detail.
• Proficient in MS Office, Tableau, JDA, SharePoint; able to create data-driven insights.
• Ability to manage multiple projects with deadlines.

Responsibilities

• Manage PicOS merchandising requests for displays to optimize space and margins.
• Collaborate with Channel Commercialization and Product Supply to ensure profitability.
• Provide insights on market trends and profitable package mixes.
• Support onboarding and training for Customer Team and Sales & Service.
• Lead multiple cross-functional projects with data-driven improvements.
• Ensure adherence to brand standards and templates.
• Handle ad-hoc requests and multiple projects.

Skills

Analytical skills

Attention to detail

Project management

Communication

Time management

Education

Bachelor’s degree

3-5 years experience

Tools

MS Office

Tableau

JDA

SharePoint

PowerPoint

Excel

Job description

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Uncap Your Potential at America's Largest Coca-Cola Bottler — Pour Your Passion into Purpose!

We're more than beverages—we're building meaningful careers and vibrant communities. Join our team where your talent meets purpose, and every teammate directly shapes our success.

• Career Growth: Clear pathways to advance and develop your career
• Competitive Benefits: 401(k) match + health coverage + employee stock purchase plan
• Purpose-Driven: Create meaningful impact in the communities you serve
• Professional Development: Dedicated training + personalized mentorship

Join us - your refreshing new chapter starts here!

Job Overview

The PicOS Commercialization Manager provides strategic business analysis and execution support for the Commercial organization by translating business priorities into scalable tools, processes, and field solutions that drive profitable growth. This role is responsible for supporting key commercialization initiatives by ensuring alignment between the commercial plan strategy and field execution within the PicOS tool.

This position serves as a key resource for the Home Market PicOS (Picture of Success) platform, supporting the development, implementation, and continuous improvement of the tool across the organization. Responsibilities include maintaining PicOS content, display merchandising standards, and templates, while supporting Customer Team and Sales & Service team onboarding, validating outputs for consistency and quality, incorporating brand partner priorities, and providing ongoing support to Commercial and Customer Teams to ensure successful adoption and execution.

The PicOS Commercialization Manager will manage multiple cross-functional projects, identify opportunities for process improvement through data-driven insights, and collaborate with Commercial, Sales & Service, Revenue Growth Management, Product Supply, and Brand Partner teams to deliver integrated business solutions. This role requires strong analytical skills, adaptability, and the ability to build productive working relationships while embodying the company’s purpose and values to support the successful delivery of the overall business plan.

Duties & Responsibilities

• Manage and execute custom PicOS merchandising image requests for displays, racks, coolers, endcaps, etc. in all Super Channels, to optimize shelf space, inventory turns, and profit margins for our products.
• Collaborate with key departments, including Channel Commercialization, Category Space, Customer Development and Product Supply to develop and maintain the most profitable, display merchandising standards.
• Collaborate with Customer Development and/or Channel Commercialization on special projects, ad hoc analysis, and other PicOS initiatives
• Provide insights to leadership on market trends, and profitable package mixes, while recommending space adjustments and shifts to support growing and declining categories
• Recommend continuous improvement methods while maintaining customer focus, and embodying company purpose and values to inspire
• Manage ad-hoc requests and multiple projects simultaneously
• Other duties as asisgned

Knowledge, Skills, & Abilities

• Strong analytical background required.
• Attention to detail, excellent written and oral communication skills required.
• Ability to prioritize multiple assignments with time-sensitive and critical deadlines
• MS Office experience including Excel, Word and PowerPoint, Tableau, JDA, and SharePoint.
• Demonstrated ability to work under pressure, manage multiple projects with flexibility and adaptability to meet deadlines.

Minimum Qualifications

• Bachelor’s degree (4 years)
• Relevant work experience of 3 to up to 5 years

Preferred Qualifications

• Degree in Business, Marketing or similar

Normal office environment

Equal Opportunity Employer - All qualified applicants will be considered for employment without regard to disability, protected veteran status, or any other characteristic protected by applicable law.