Customer Claims Representative

Service Pros Auto Glass; Orlando (FL); On-site; USD 45,500 - 113,750; Full time

Benefits offered by this job

Team events

Weekly pay

Ongoing training and development

Promotion from within

Job summary

A leading auto glass service company in Orlando is seeking a Dealership Support Representative to engage customers and coordinate glass services. This role is ideal for individuals with strong communication skills and a proactive mindset. Enjoy a team-first culture with opportunities for growth and earning between $1000 and $2500 weekly.

Qualifications

• Strong communication and people skills.
• Proactive approach and self-motivation.
• Team-oriented mindset with a positive appearance.

Responsibilities

• Engage customers and identify windshield replacement needs.
• Schedule and coordinate on-site glass services.
• Keep accurate records of leads and completed jobs.

Skills

Communication

People skills

Customer service experience

Sales experience

Job description

Dealership Support Representative - Naples

Join the Service Pros Auto Glass team inside our partnered dealerships! You’ll engage customers, spot glass-replacement opportunities, and coordinate quick, professional service — all while building strong relationships and developing a personal team. This role is perfect for a teachable person who loves being part of a supportive, winning team.

What You’ll Do

• Engage customers in the service drive and identify windshield replacement needs.
• Educate and guide customers through their options and next steps.
• Build strong relationships with service advisors, managers, and technicians.
• Encourage dealership referrals and hit daily/weekly sales goals.
• Schedule and coordinate on-site glass services.
• Keep accurate records of leads, interactions, and completed jobs.
• Represent the company with a professional, positive attitude.

What Makes You a Great Fit

• Experience in customer service or sales is a plus, but not required.
• Strong communication and people skills.
• A self-motivated, proactive approach — you enjoy taking the lead.
• Team-oriented mindset with a friendly, professional appearance.
• Valid driver’s license and reliable transportation.

What We Offer

• A fun, energetic, team-first culture
• Ability to earn $1000 - $2500 per week
• You are paid on a weekly basis.
• Promotion from within and clear growth paths
• Ongoing training and development

Team events, company outings, and a culture that celebrates wins