Customer Claims Analyst (Bilingual English/Korean)

LG Electronics USA; Englewood Cliffs (NJ); On-site; USD 70,000 - 80,000; Full time

Job summary

Join LG Electronics USA, a global leader in technology, as you step into a role focused on validating promotion and trade claims. This position requires a Bachelor's degree and 3+ years of accounting experience, along with strong communication skills and the ability to work in a team. Enjoy a competitive salary range of $70,000 to $80,000 and a comprehensive benefits package including medical, dental, and generous paid time off.

Benefits

No-cost employee premiums for medical, dental, vision and prescription benefits.

401(k) Retirement Savings Plan with immediate vesting.

Generous Paid Time Off program.

Performance based Short-Term Incentives.

Access to confidential mental health resources.

Family orientated benefits such as paid parental leave.

Group Rate Life and Disability Insurance.

Qualifications

• Bachelors Degree with 3+ years of accounting or related experience.
• Knowledge of Microsoft Office at an intermediate level.
• Ability to work in a team environment.

Responsibilities

• Review and validate promotion claims and trade claims for accuracy.
• Identify discrepancies and prevent overpayments or fraudulent claims.
• Process daily claims submitted by various departments.

Skills

Bilingual in English and Korean

Good written/communication/reporting skill

Able to multi task

Computer knowledge/Skill - Intermediate level

Able to reconcile/analyze/monitor claims

Education

Bachelors Degree

Tools

Microsoft Office (Excel, PowerPoint, Word)

Job description

Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.

Responsibilities

• Review and validate promotion claims and trade claims for accuracy and policy


• Identify discrepancies and prevent overpayments or fraudulent claims


• Responsible to check and process daily claim submitted by Customer, Sales, Collection and other related department to follow up timely matter


• Able to understand & interpret documentation and research system skill(GERP, Sales Portal, EDW)


• Able to communicate internal/external to resolve any issues and problem

Qualifications

• Bachelors Degree with 3+ years of accounting or related experience


• Bilingual in English and Korean


• Good written/communication/reporting skill


• Knowledge of Microsoft office (Excel/power point/word- Intermediate level)


• Able to multi task


• Able to reconcile/analyze/monitor claims and resolve related issues/problems


• Computer knowledge/Skill - Intermediate level


• Able to work in team environment


• Require over time if needed

Recruiting Range

$70,000-$80,000 USD

Benefits Offered Full-Time Employees:

• No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.


• Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.


• Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.


• Performance based Short-Term Incentives (varies by role).


• Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.


• Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.


• Group Rate Life and Disability Insurance.

Benefits Offered Temporary/Contractors:

• Eligible for the relevant benefit programs offered through our partner agencies.

Privacy Notice to California Applicants

At LG, we aspire to empower people and celebrate differences because we believe diversity will create the unexpected. We provide equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Consistent with our commitment to providing equal opportunity and embracing diversity, LG has implemented affirmative action to ensure applicants are employed and employees are treated without regard to these characteristics.

In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied.