Customer Checkout Specialist

Cadient, LLC; New York (NY); On-site; USD 19,000 - 28,000; Full time

Job summary

ShopRite of 20th Ave in College Point, NY is seeking a friendly cashier to deliver accurate, friendly, and efficient checkout service, scan and bag products, and collect proper payment while providing a positive customer experience.

The role requires reading and speaking English, basic math, the ability to stand for long periods, lift up to 50 lbs, work with fresh and perishable items, and cooperate with teammates to maintain a safe, clean store.

Qualifications

• Ability to proficiently read, write, speak, analyze, interpret, and understand the English language.
• Ability to perform basic math.
• Ability to stand/walk for the duration of a scheduled shift.
• Ability to stand, bend, twist, reach, push, pull and regularly lift 25 lbs., and occasionally lift 50 lbs.
• Ability to work with fresh, dried and/or processed products, spices and powdered substances without negative allergic consequences.
• Ability to tolerate dust and cleaning agents during routine housekeeping duties.
• Ability to work in varying temperatures.
• Ability to interact with Customers in a friendly and helpful way.
• Ability to work cooperatively with others.
• Ability to work all assigned work schedules and comply with all time and attendance policies.

Responsibilities

• Maintain a clean, neat, organized and safe work environment.
• Clean and sanitize all work surfaces, utensils and equipment in accordance with Department of Sanitation and QA standards.
• Keep floor clear of debris and spills.
• Perform all duties in accordance with Local, State and Federal regulations as they pertain to the Front-End operation.
• Perform all duties in accordance with Company rules, policies, safety requirements, and security standards, and all Local, State and Federal health and civil code regulations.
• Dress and groom according to Company policy, including uniform, name badge and hat or hair restraint requirements.
• Greet all Customers and provide them with prompt, courteous service and assistance.
• Understand operation of cash register and follow all cash handling procedures.
• Accurately identify and scan product under correct department (when necessary).
• Regularly lift, pull, push and rotate merchandise that weights 25 lbs. and that occasionally weights up to 50 lbs.
• Check prices, and be knowledgeable about location of items in store.
• Accurately and quickly collect proper payment and provide proper change.
• Process all forms of payments (i.e., cash, credit, checks, EBT, WIC, Rain checks, coupons, vouchers, gift cards, etc) in accordance with Company guidelines.
• Promote for sale any current charitable promotions to Customers.
• Properly bag customer's orders safely and efficiently.
• Handle damaged or return-to-stock products according to Company policy, with priority attention given to refrigerated, perishable items, and sell by date.
• Recognize and be knowledgeable about various types of products carried in the store, including produce items.
• Stand at register station for duration of scheduled shift, which may exceed 8 hours per day.
• Understand and adhere to Company shrink guidelines as relates to Front-End operations.
• Perform duties in accordance with the Company's HAZCOM program and adhere to manufacturer's label instructions for the safe and proper use of all chemical products.
• Utilize and maintain equipment as required by department; report any equipment problems immediately.
• Complete all applicable department training programs.
• Perform all duties in accordance with all ShopRite Service Priorities (Safety, Friendliness, Presentation, and Efficiency).
• Maintain punctual and regular attendance.
• Work overtime as assigned.
• Work cooperatively with others.
• Must be 18 years or older to operate balers, hi-lo's, power jacks, and slicing machines.
• Perform other duties as assigned.

Skills

Read English

Basic math

Customer service

Stand/walk long shifts

Teamwork

Interpersonal skills

Job description

ShopRite of 20th Ave in College Point, NY is seeking a friendly cashier to deliver accurate, friendly, and efficient checkout service, scan and bag products, and collect proper payment while providing a positive customer experience.

The role requires reading and speaking English, basic math, the ability to stand for long periods, lift up to 50 lbs, work with fresh and perishable items, and cooperate with teammates to maintain a safe, clean store.