Customer-Centric Yogurt Shop Associate | Great Benefits

Books-A-Million, Inc.; Trussville (AL); On-site; USD 17,000 - 19,000; Full time

Benefits offered by this job

Competitive Compensation

Health & Wellness

Life Insurance

Disability Insurance

Retirement Savings

Paid Time Off

Employee Discounts

Employee Assistance Program

Job summary

Books A Million’s Yogurt Mountain Associate role centers on delivering exceptional customer service and product knowledge, including soft-serve, while proactively assisting guests. You will help with merchandising, cleaning, and general store upkeep, ensuring a welcoming, efficient environment for shoppers.

The position emphasizes friendly interactions, accurate POS handling, and teamwork with store leadership to maintain cleanliness and guest satisfaction.

Qualifications

• High School diploma or equivalent
• Previous foodservice experience preferred
• Ability to operate cash register and handle payments

Responsibilities

• Greet customers, answer questions, assist with orders, and perform efficient cashiering.
• Sell all products and promote POS initiatives and loyalty programs.
• Restock and place products on the sales floor per merchandising guidelines.
• Clean and maintain dining area, tables, machines, restock, and tidy the store during shifts.
• Follow loss prevention standards and act with integrity in all transactions.
• Assist with shipments, closing duties, product prep, and restroom cleanliness.

Skills

Computer and cash handling

Education

High School diploma or equivalent

Job description

Books A Million’s Yogurt Mountain Associate role centers on delivering exceptional customer service and product knowledge, including soft-serve, while proactively assisting guests. You will help with merchandising, cleaning, and general store upkeep, ensuring a welcoming, efficient environment for shoppers.

The position emphasizes friendly interactions, accurate POS handling, and teamwork with store leadership to maintain cleanliness and guest satisfaction.