Customer-Centric Sales Associate — Flexible Hours

MINISO USA; Gilroy (CA); On-site; USD 22,000 - 25,000; Full time

Job summary

MINISO USA in Gilroy, CA seeks a friendly Sales Associate to deliver outstanding customer experiences, greet customers, and drive sales through product knowledge and membership program promotions. You will handle transactions, maintain displays, and support promotions with energy and enthusiasm.

This role requires flexible scheduling including days, evenings, weekends, and potential overnight shifts. Retail experience and a high school diploma are preferred/required.

Qualifications

• High School Diploma or equivalent required.
• Retail sales experience preferred.
• Strong communication skills and customer service orientation.
• Basic math abilities are a must.

Responsibilities

• Promptly greet and assist customers: Acknowledge their presence immediately, offer assistance, and efficiently manage multiple customers at once
• Anticipate and fulfill customer needs: Utilize product knowledge to assess customer preferences, answer questions, guide them to relevant merchandise, and provide tailored recommendations.
• Utilize suggestive selling techniques while staying knowledgeable about product availability
• Maintain the store’s visual merchandising standards by keeping product displays organized and attractive.
• Process sales transactions accurately and efficiently using point-of-sale systems.
• Execute inventory management tasks including restocking and product organization.
• Demonstrate comprehensive product knowledge to effectively recommend and sell merchandise.
• Maintain a clean and professional store environment.
• Participate in store promotions and sales events to support overall business objectives.
• Ability to access and organize stock in high storage areas, ensuring efficient retrieval and placement while following safety protocols.
• Available to work a flexible schedule that supports the business, including days, evenings, weekends, and potential overnight shifts and travel as necessary.

Skills

Strong communication skills

Strong customer service orientation

Basic math abilities

Education

High School Diploma or equivalent

Job description

MINISO USA in Gilroy, CA seeks a friendly Sales Associate to deliver outstanding customer experiences, greet customers, and drive sales through product knowledge and membership program promotions. You will handle transactions, maintain displays, and support promotions with energy and enthusiasm.

This role requires flexible scheduling including days, evenings, weekends, and potential overnight shifts. Retail experience and a high school diploma are preferred/required.