Customer-Centric Sales Associate - Fast-Paced Retail

R301US Hibbett Retail, Inc.; Laurinburg (NC); On-site; USD 10,000 - 15,000; Full time

Job summary

Hibbett Retail, Inc. is seeking a Sales Associate in Laurinburg, NC. The role focuses on delivering quality customer service and driving product sales.

The associate should know products across departments and promote promotions. This position supports daily store operations and acts as an ambassador for the brand to create a positive customer experience. The role emphasizes teamwork, initiative, and detailed attention to processes outlined in company manuals.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.

Responsibilities

• Provide extraordinary customer service per the manual and assist customers entering the store.
• Promote and sell services and merchandise offered by the organization.
• Set goals to grow and improve selling skills and track sales performance.
• Follow all company policies, procedures and standards as listed in manuals and memos.
• Assist in daily store operations: complete work lists, clean up lists, weekly shipments, and store maintenance.
• Present merchandise to promote and sell goods per the knowledge manual.
• Consistently achieve or exceed sales targets and goals.
• Identify merchandise needs, pricing concerns, and operations issues and report to management.
• Attend staff meetings and product clinics for the store.
• Protect company assets and financial information by upholding internal controls.

Skills

Customer service

Interpersonal skills

Communication

Team player

Job description

Hibbett Retail, Inc. is seeking a Sales Associate in Laurinburg, NC. The role focuses on delivering quality customer service and driving product sales.

The associate should know products across departments and promote promotions. This position supports daily store operations and acts as an ambassador for the brand to create a positive customer experience. The role emphasizes teamwork, initiative, and detailed attention to processes outlined in company manuals.