Customer-Centric Sales Associate — Fashion & Confidence

knitwellgroup; Lyndhurst (OH); On-site; USD 15,000 - 18,000; Part time

Benefits offered by this job

Optional medical, dental, and vision

401(k) plan

Merchandise discounts

Professional development

Community partnerships

Job summary

Soma in Lyndhurst, OH is hiring a Sales Associate to deliver a customer-centered experience in a fashion-forward, welcoming environment. You will build genuine connections, share product knowledge, and provide personalized service to every guest.

The role supports merchandising, inventory, and store operations while promoting loyalty programs and a seamless omnichannel journey. Must be flexible, collaborative, and customer-focused.

Qualifications

• Experience delivering customer service in retail.
• Strong interpersonal and communication skills.
• Ability to learn new processes and tools quickly.
• Flexible availability including nights, weekends, and holidays.
• Age requirements vary by state; generally 18+ in most locations.

Responsibilities

• Welcome customers and provide personalized service in a customer-centered environment.
• Engage in authentic conversations to understand needs and offer product recommendations.
• Create a seamless omnichannel experience using available tools.
• Educate customers about loyalty programs and benefits.
• Support store performance through personal goal achievement and merchandising.
• Assist with stocking, inventory replenishment, and store organization.
• Maintain a visually inspiring store reflecting brand standards and teamwork.

Skills

Customer service

Communication

Teamwork

Learning agility

Flexibility

Hospitality

Job description

Soma in Lyndhurst, OH is hiring a Sales Associate to deliver a customer-centered experience in a fashion-forward, welcoming environment. You will build genuine connections, share product knowledge, and provide personalized service to every guest.

The role supports merchandising, inventory, and store operations while promoting loyalty programs and a seamless omnichannel journey. Must be flexible, collaborative, and customer-focused.