Customer-Centric Retail Sales Associate

The Brand House Collective; Phoenix (AZ); On-site; USD 28,000 - 36,000; Full time

Job summary

Kirkland’s Home is seeking a Sales Associate in Phoenix to deliver an exceptional shopping experience and support operations and merchandising under management guidance. The role includes selling, cashiering, replenishing, setting floorsets and cleaning to help drive store performance.

You will engage customers, promote loyalty programs and promotions, maintain attractive merchandise presentation, and work a flexible schedule including weekends and holidays to serve customers across the store.

Qualifications

• Energetic, people- and results-oriented with a drive to succeed.
• Strong verbal and written communication skills.
• Ability to work weekends, holidays and evenings.
• Flexible schedule to meet store needs.
• Capable of standing for long periods and lifting merchandise.

Responsibilities

• Supports and values Customer Service in both the in store and online shopping experience
• Actively engages with all customers modeling exceptional selling behaviors
• Greets every customer with enthusiasm, maintains a positive, can do attitude at all times
• Proactively engages with customers, reads cues and responds appropriately
• Educates each customer on loyalty programs, current promotions and merchandise assortment to support building the basket
• Supports the company’s branding at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal
• Achieves or exceeds goals associated with company initiatives and programs.
• Assists in the process of the receipt of all merchandise in a safe, timely and efficient manner
• Assists in maintaining an efficient and organized salesfloor and stockroom
• Assists in maintaining merchandise presentation, pricing and the accuracy of inventory levels
• Champions and demonstrates a commitment to Kirkland’s Home Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative Spirit
• May perform other duties as necessary

Skills

Customer service

Communication skills

Weekend availability

Teamwork

Sales skills

Job description

Kirkland’s Home is seeking a Sales Associate in Phoenix to deliver an exceptional shopping experience and support operations and merchandising under management guidance. The role includes selling, cashiering, replenishing, setting floorsets and cleaning to help drive store performance.

You will engage customers, promote loyalty programs and promotions, maintain attractive merchandise presentation, and work a flexible schedule including weekends and holidays to serve customers across the store.