Customer-Centric Retail Banking Specialist

Citizens-Bank-of-Kansa; Virginia (MN); On-site; USD 32,000 - 42,000; Full time

Job summary

Citizens Bank of Kansas in Augusta, Kansas seeks a full-time Retail Banking Specialist to provide superior customer service and solutions. You will establish customer relationships, process transactions accurately, and educate customers on retail products and digital solutions.

The role requires strong communication, attention to detail, and adaptability to regulatory guidelines. Prior banking/cash handling experience is beneficial and weekend hours may be required.

Qualifications

• Superior customer service abilities.
• Positive attitude.
• Excellent communication and listening skills.
• Attention to detail.
• Proficiency with computers and technology.
• Prior banking and/or cash handling experience is beneficial.

Responsibilities

• Establish relationships with customers and co-workers.
• Ensure accurate and efficient processing of customer transactions.
• Educate customers on retail products and digital solutions matching their needs.
• Work within banking regulations and security/audit procedures.

Skills

Customer service

Communication

Listening skills

Attention to detail

Tech proficiency

Job description

Citizens Bank of Kansas in Augusta, Kansas seeks a full-time Retail Banking Specialist to provide superior customer service and solutions. You will establish customer relationships, process transactions accurately, and educate customers on retail products and digital solutions.

The role requires strong communication, attention to detail, and adaptability to regulatory guidelines. Prior banking/cash handling experience is beneficial and weekend hours may be required.