Customer-Centric Retail Associate (Merch & Service)

Calder News LLC; Grand Rapids (MI); On-site; USD 16,000 - 22,000; Full time

Job summary

Ace Retail Group is seeking a Sales Associate to assist with receiving, stocking, pricing, and maintaining clean, attractive merchandise presentation across our store in Michigan. You will deliver friendly, proactive customer service and help uphold our standards for excellent store operations and presentation.

Compensation is listed at 13.73 per hour. This role emphasizes core values like Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork, and requires standing, walking,

Qualifications

• High School or GED equivalent.
• Formal retail experience preferred.
• Standing, walking, lifting (up to 25lbs) and climbing.

Responsibilities

• Provide a positive representation of Westlake Ace Hardware.
• Proactively assist customers in solving problems.
• Greet customers entering and throughout the store.
• Possess a friendly outgoing demeanor; work well with customers and associates.
• Ensure all pages and calls are answered promptly, courteously and effectively.
• Forward any customer complaint to management when needed.
• Possess strong product knowledge and store layout awareness.
• Assist customers with personalized service based on the premise of amazing every customer, every time.

Education

High School or GED equivalent

Job description

Ace Retail Group is seeking a Sales Associate to assist with receiving, stocking, pricing, and maintaining clean, attractive merchandise presentation across our store in Michigan. You will deliver friendly, proactive customer service and help uphold our standards for excellent store operations and presentation.

Compensation is listed at 13.73 per hour. This role emphasizes core values like Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork, and requires standing, walking,