Customer-Centric Retail Associate (Flexible Schedule)

The TJX Companies, Inc.; North Haven (CT); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation

Bereavement

401(k) contributions

Child care discounts

Pet insurance

Credit union

Referral bonuses

401(k) match

Medical/dental/vision

HSA

Health care FSA

Life insurance

Short/long term disability

Paid parental leave

Paid holidays/vacation/sick

Auto/home insurance discounts

Scholarship program

Adoption assistance

Job summary

The TJX Companies, Inc. in North Haven, CT, is seeking a Customer Service Associate to deliver a positive shopping experience by engaging with customers, maintaining a clean store, and supporting loss prevention standards.

You will ring up purchases, promote credit and loyalty programs, stock merchandise, help with store recovery, and collaborate with team members to meet store goals. This entry-level role offers a starting wage of $16.94 to $17.44 per hour, with benefits and growth

Qualifications

• Excellent customer service skills and a customer-first attitude.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Ability to multi-task and adapt to changes quickly.
• Capable of lifting heavy objects with or without accommodations.
• Works well with peers and supervisors in a team environment.
• Previous retail customer experience is preferred.

Responsibilities

• Ring customer purchases and returns accurately and count change.
• Promote credit and loyalty programs to customers.
• Prepare merchandise for the sales floor according to procedures.
• Maintain store cleanliness and assist with store recovery as needed.
• Support shrink-reduction initiatives and safety awareness.
• Adhere to labor laws, policies, and procedures.
• Provide friendly, helpful service to every customer.

Skills

Customer service

Flexibility

Communication

Multi-tasking

Adaptability

Lifting ability

Team collaboration

Retail experience

Job description

The TJX Companies, Inc. in North Haven, CT, is seeking a Customer Service Associate to deliver a positive shopping experience by engaging with customers, maintaining a clean store, and supporting loss prevention standards.

You will ring up purchases, promote credit and loyalty programs, stock merchandise, help with store recovery, and collaborate with team members to meet store goals. This entry-level role offers a starting wage of $16.94 to $17.44 per hour, with benefits and growth