Customer-Centric Retail Associate — 30% Discount

Ocean State Job Lot; Brockton (MA); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount 30%

Wellbeing time

Paid time off

Health insurance

FSA

Accolade care

Job summary

Ocean State Job Lot is hiring Store Associates to deliver friendly service, operate cash registers, and keep shelves stocked and inviting. You will assist customers, process transactions, and help unload deliveries in line with company policies.

We offer a 30% associate discount, paid time off, health benefits, and other perks. This role emphasizes teamwork, safety, and a positive shopping experience for every guest.

Qualifications

• Basic math and reading skills are required.
• Legible handwriting as well as good verbal and written communication skills are required.

Responsibilities

• Build friendly rapport and provide exceptional service through exemplifying the T.R.E.A.T. model and fostering a welcoming environment.
• Operate a cash register efficiently, handle transactions accurately, and assist customers with product inquiries, item location, and purchases.
• Promote Company-wide customer initiatives like donations, loyalty programs, and special offers.
• Maintain accurate displays, restock assigned areas, and ensure OSJL merchandising standards are met.
• Unload deliveries according to Company processes, organize merchandise, and prepare it for the sales floor.
• Collaborate effectively and independently to achieve goals, proactively communicating opportunities for improvement to store leadership.
• Understand, support, and implement safety protocols throughout the store.
• Maintain a neat, organized, and safe environment for customers and associates through regular cleaning and janitorial tasks.

Skills

Basic math

Reading skills

Verbal communication

Written communication

Legible handwriting

Job description

Ocean State Job Lot is hiring Store Associates to deliver friendly service, operate cash registers, and keep shelves stocked and inviting. You will assist customers, process transactions, and help unload deliveries in line with company policies.

We offer a 30% associate discount, paid time off, health benefits, and other perks. This role emphasizes teamwork, safety, and a positive shopping experience for every guest.