Customer-Centric Retail Associate

Ross Stores; Fort Worth (TX); On-site; USD 26,000 - 34,000; Full time

Job summary

Ross Stores in Fort Worth, TX seeks a friendly Retail Associate to greet customers, assist with merchandise, and maintain a clean, safe store environment. You will help ensure a positive shopping experience by delivering courteous service and accurate transactions.

The role emphasizes eye contact, smiles, and respect among Associates while supporting company policies and loss prevention measures to protect merchandise and customers.

Qualifications

• Excellent customer service and friendly demeanor.
• Clear communication with customers and team.
• Ability to work collaboratively with store leadership.
• Basic arithmetic for transactions and pricing.
• Attention to safety and loss prevention policies.

Responsibilities

• Greet customers and assist with questions in a courteous manner.
• Maintain a clean, organized store and merchandise presentation.
• Follow safety practices and report unsafe conditions to leadership.
• Assist with daily store tasks such as stocking and restocking merchandise.
• Handle basic register transactions and customer questions as needed.

Skills

Customer service

Communication skills

Team collaboration

Basic math

Safety awareness

Job description

Ross Stores in Fort Worth, TX seeks a friendly Retail Associate to greet customers, assist with merchandise, and maintain a clean, safe store environment. You will help ensure a positive shopping experience by delivering courteous service and accurate transactions.

The role emphasizes eye contact, smiles, and respect among Associates while supporting company policies and loss prevention measures to protect merchandise and customers.