Customer-Centric Personal Banker

Security Bank of Kansas City; Overland Park, Northern (KS, KY); Hybrid; USD 32,000 - 52,000; Full time

Benefits offered by this job

11 paid holidays

Discounted banking services

Job summary

Security Bank of Kansas City is seeking a Personal Banker to deliver an exceptional customer experience across in-branch interactions, phone calls, and emails. You will promote bank products, support relationships, and process transactions while ensuring security and compliance.

This on-site role emphasizes customer-focused service, sales aptitude, and accuracy, with opportunities for growth and involvement in community banking initiatives.

Qualifications

• Minimum 1-2 years banking, retail or sales experience with customer interaction.
• Excellent English verbal and written communication skills.
• Strong sales aptitude and ability to cross-sell bank products.

Responsibilities

• Deliver excellent customer experiences in-branch, over the phone, and via email.
• Promote bank products and services to meet customer needs.
• Process transactions accurately while safeguarding customer privacy.
• Assist with account openings, deposits, withdrawals, and transfers.
• Maintain knowledge of traditional and emerging banking products and services.

Skills

Sales skills

Customer service

Communication

Attention to detail

Relationship building

Professionalism

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Security Bank of Kansas City is seeking a Personal Banker to deliver an exceptional customer experience across in-branch interactions, phone calls, and emails. You will promote bank products, support relationships, and process transactions while ensuring security and compliance.

This on-site role emphasizes customer-focused service, sales aptitude, and accuracy, with opportunities for growth and involvement in community banking initiatives.