Customer‑Centric Fashion Sales Associate

knitwellgroup; Thousand Oaks (CA); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) plan

Merchandise discounts

Professional development & advancement

Community partnerships

Job summary

Soma is seeking a Sales Associate for Store 5090-The Oaks-Soma-Thousand Oaks, CA 91360. You will welcome customers, share product knowledge, and provide personalized service in a hospitality‑driven, team‑oriented environment.

You will support merchandising, inventory replenishment, and store organization while contributing to a positive work culture and store performance. Flexible hours include nights, weekends, and holidays, with opportunities for growth.

Qualifications

• Customer service oriented with a welcoming approach.
• Ability to build authentic conversations and understand customer needs.
• Comfort with learning new processes and tools.

Responsibilities

• Deliver a customer-centered experience that reflects our culture of hospitality.
• Initiate authentic conversations with customers to understand their needs and provide personalized service.
• Create a seamless omnichannel experience by utilizing available tools.
• Educate customers about the benefits of brand loyalty programs.
• Contribute to overall store performance by staying accountable to personal goals.
• Assist store leaders with merchandising, inventory replenishment, and store organization.
• Maintain a visually inspiring store environment that reflects brand standards.
• Contribute to a positive work environment by embracing teamwork and collaboration.

Skills

Customer service

Communication skills

Team player

Flexible availability

Learn new tools

Tools

POS system / register

Job description

Soma is seeking a Sales Associate for Store 5090-The Oaks-Soma-Thousand Oaks, CA 91360. You will welcome customers, share product knowledge, and provide personalized service in a hospitality‑driven, team‑oriented environment.

You will support merchandising, inventory replenishment, and store organization while contributing to a positive work culture and store performance. Flexible hours include nights, weekends, and holidays, with opportunities for growth.