Customer-Centric Cashier & Front-Store Support

McCoy's Building Supply; Lubbock (TX); On-site; USD 15,000 - 22,000; Full time

Job summary

McCoy's Building Supply in Lubbock, TX is seeking a full-time cashier to assist customers with transactions at the register and provide general store support. The role emphasizes accurate cash handling, customer service, product knowledge, and teamwork.

Responsibilities include greeting customers, operating the POS system, handling payments, assisting with locating products, stocking, and participating in training sessions. Some shifts may include nights, weekends, and holidays.

Qualifications

• A high school diploma or equivalent is preferred.
• Successful completion of on-the-job training; completing levels 1 and 2 of the positional training offered.

Responsibilities

• Greets customers as they enter the location.
• Operates the cash register accurately using the UPC scanner, quick key, and product keywords.
• Accepts money in the form of cash, checks, and credit or debit cards for items purchased.
• Assists customers with locating products, questions about products or prices, and use of products.
• Organizes and maintains work areas, including customer transaction tickets.
• Ensures accurate transactions by balancing the cash register and sales at the beginning and end of each shift.
• Processes returns and exchanges according to store policy.
• Assists customers in resolving complaints, including escalating them to management when appropriate.
• Assists with stocking and restocking products, front-and-face products on shelves, and assisting with housekeeping.
• Attends all store meetings and training sessions.
• Performs other related duties as assigned.

Skills

Excellent customer service

Verbal communication

Operate cash registers & scanners

Basic math & making change

Product knowledge

Education

High school diploma or equivalent

On-the-job training levels 1 & 2

Tools

Cash registers

Calculators

Scanners

Job description

McCoy's Building Supply in Lubbock, TX is seeking a full-time cashier to assist customers with transactions at the register and provide general store support. The role emphasizes accurate cash handling, customer service, product knowledge, and teamwork.

Responsibilities include greeting customers, operating the POS system, handling payments, assisting with locating products, stocking, and participating in training sessions. Some shifts may include nights, weekends, and holidays.