Customer-Centric Banking Specialist: Teller & FSR

SSB002 SOUTHSTATE BANK, NATIONAL ASSOCIATION; McKinney (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

SouthState Bank in McKinney, Texas is seeking a Universal Banker to serve as a full-service, single point of contact for customers, performing teller transactions and financial services. You will attract, expand, and retain customer relationships while contributing to the bank's growth.

The role emphasizes identifying customer needs, providing solutions, and maintaining service standards. Ideal candidates bring cash handling and strong English communication in a branch setting.

Qualifications

• High School diploma or equivalent.
• Cash handling, sales, and customer service experience preferred.
• Previous banking experience preferred.
• Ability to read, write, speak, and understand English.

Responsibilities

• Serves customers quickly, accurately, efficiently, and confidentially according to the South State Bank Service Standards.
• Identifies customer needs and expands relationships by making referrals.
• Opens new deposit accounts and handles other services (stop payments, wire transfers, maintenance).
• Explains policies and resolves problems with courtesy and discretion.
• Balances transactions daily and supports branch security and audit procedures.

Skills

Teller experience

Cash handling

Sales experience

Customer service

Education

High School diploma or equivalent

Job description

SouthState Bank in McKinney, Texas is seeking a Universal Banker to serve as a full-service, single point of contact for customers, performing teller transactions and financial services. You will attract, expand, and retain customer relationships while contributing to the bank's growth.

The role emphasizes identifying customer needs, providing solutions, and maintaining service standards. Ideal candidates bring cash handling and strong English communication in a branch setting.