Customer-Centric Banking Specialist

Bank-of-New-Hampshire; Moultonborough (NH); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Annual Incentive Compensation (bonus)

401(k) with 50% match on the first 6%

Tuition Reimbursement

Paid time off

Job summary

Bank of New Hampshire is seeking a Bank Services Representative for the Moultonborough office. The role focuses on accurate financial transactions, cash handling, and friendly customer service within the local branch.

You will support daily office operations, handle deposits and withdrawals, and assist customers with bank products and services while maintaining compliance with banking regulations. This position offers growth within a team-driven environment.

Qualifications

• High School Diploma or equivalent required.
• Prior experience in cash handling, sales, customer service, or banking is a plus.
• Must have knowledge and experience with computer programs used throughout the course of the workday.
• Strong communication skills with the ability to interact professionally with customers and teammates.
• A commitment to accuracy, organization, and attention to detail.
• Ability to work independently and as part of a team in a fast-paced setting.
• A proactive approach to learning and personal development.

Responsibilities

• Process a variety of financial transactions with accuracy, including deposits, withdrawals, loan payments, and check cashing.
• Handle cash balancing and financial transactions with care to minimize errors.
• Open and maintain retail deposit accounts, ensuring accuracy in all account-related tasks such as signature cards and address changes.
• Support overall office functions to ensure smooth daily operations.
• Deliver top-notch service to existing and prospective customers, fostering trust and creating lasting professional relationships.
• Act as a knowledgeable resource for customer inquiries regarding bank products and services.
• Maintain a positive and approachable demeanor while assisting customers at the Bank Services Representative window.
• Stay up-to-date with bank policies, products, services, and industry regulations to ensure all operations meet legal and regulatory standards.
• Participate in ongoing training to enhance your skills, including understanding federal and state regulations and compliance procedures.
• Adhere to all relevant banking laws, including the Bank Secrecy Act and FinCEN Regulations.

Skills

Strong communication skills

Customer service

Attention to detail

Computer skills

Team player

Independent work

Education

High School Diploma or equivalent

Job description

Bank of New Hampshire is seeking a Bank Services Representative for the Moultonborough office. The role focuses on accurate financial transactions, cash handling, and friendly customer service within the local branch.

You will support daily office operations, handle deposits and withdrawals, and assist customers with bank products and services while maintaining compliance with banking regulations. This position offers growth within a team-driven environment.