Customer Care Teller - Flexible Hours, Growth Path

Williamstown Bank, Inc.; Williamstown (WV); On-site; USD 32,000 - 36,000; Full time

Job summary

Williamstown Bank, Inc. seeks a customer care teller to greet customers and handle deposits, loan payments, and cash checks at the counter or ITMs in Williamstown, WV.

You will work under supervision to develop relationships and proactively meet customers’ financial needs with product recommendations. Essentially, you’ll contribute to daily banking operations, maintain accuracy, and deliver outstanding service with strong communication, math, and computer skills.

Qualifications

• Requires a High School Diploma or equivalent.
• Basic math and computer skills.
• Able to pass a background check.
• Professional appearance and courteous manner.
• Good attendance and punctuality; detail-oriented; able to work independently and in a team.

Responsibilities

• Assist customers with processing transactions, such as deposits, withdrawals, and payments.
• Provide exceptional customer service with clear communication.
• Inform customers about bank products and services and make recommendations based on their needs.
• Research and assist in resolving account discrepancies and answer banking-related inquiries.
• Maintain and balance cash drawers, reconcile discrepancies, and strap cash for storage.
• Understand and use banking technology; assist customers with tech and products.

Skills

Strong communication

Organizational skills

Analytical skills

Education

High School Diploma or equivalent

Job description

Williamstown Bank, Inc. seeks a customer care teller to greet customers and handle deposits, loan payments, and cash checks at the counter or ITMs in Williamstown, WV.

You will work under supervision to develop relationships and proactively meet customers’ financial needs with product recommendations. Essentially, you’ll contribute to daily banking operations, maintain accuracy, and deliver outstanding service with strong communication, math, and computer skills.