Customer Care Specialist — Paid Training & Growth

TruGreen; Suwanee (GA); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Paid weekly pay

Incentive opportunities

Paid time off

Employee discounts

Supportive team

Career growth

Paid training

Benefits package

Job summary

TruGreen in Suwanee, GA is hiring a Customer Service Representative to deliver exceptional support by answering calls, resolving concerns, and helping customers maximize their TruGreen services. You will engage professionally, learn products, and support a positive customer experience.

This role offers paid training, weekly pay, PTO and holidays, employee discounts, and clear growth paths within a supportive team that invests in your success.

Qualifications

• High school diploma or GED required.
• Excellent written and verbal communication for professional business interactions.
• Proficiency with Microsoft Office and ability to learn new systems quickly.
• Fluency in English (speaking, reading, writing).
• Experience in customer service or call center environment preferred.

Responsibilities

• Respond to customer calls, resolve concerns, and provide solutions that maximize TruGreen services.
• Identify opportunities to recommend additional products and services aligned with customer needs.
• Maintain accurate documentation of customer interactions across systems.
• Contribute to a positive, collaborative team environment.

Skills

Active listening

Empathy

Problem-solving

De-escalation

Communication skills

Time management

Organizational skills

Typing/data-entry

English fluency

Education

High school diploma or GED

Tools

Microsoft Office

Job description

TruGreen in Suwanee, GA is hiring a Customer Service Representative to deliver exceptional support by answering calls, resolving concerns, and helping customers maximize their TruGreen services. You will engage professionally, learn products, and support a positive customer experience.

This role offers paid training, weekly pay, PTO and holidays, employee discounts, and clear growth paths within a supportive team that invests in your success.