Customer Care Specialist (Part-Time)

First Service Bank; Greenbrier (AR); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Sign-on bonus

Benefits package

Clothing stipend

Professional development

Job summary

First Service Bank is seeking a CUSTOMER CARE SPECIALIST (Video Teller) in Greenbrier, Arkansas. This part-time role offers a flexible schedule including weekdays and Saturdays. You will serve customers through video teller channels and in person, delivering friendly, accurate information.

Qualifications include a High School diploma or equivalent and at least six months of customer service experience. Banking experience is a plus but not required.

Qualifications

• High School diploma or equivalent.
• Six months of stellar customer service experience preferred.
• Prior banking and sales experience is a plus but not required.

Responsibilities

• Provide excellent customer service in a dynamic banking environment.
• Assist customers as a Video Teller and address inquiries with clarity.
• Represent First Service Bank professionally in person and via written communication.

Skills

Communication skills

Professional appearance

Tech-savvy

Detail oriented

Organizational skills

Education

High School diploma or equivalent

Job description

At First Service Bank, service is our middle name. We strive to exceed our customers’ expectations by creating a remarkable customer experience daily.

Our associates are relationship-builders who work to understand our customers’ needs .

Join Our Team and Earn a $1,500 New Hire Sign-On Bonus!

First Service Bank - Proudly recognized as one of Arkansas' Best Places to Work for seven consecutive years (2020-2026)!

Position: CUSTOMER CARE SPECIALIST (Video Teller)

Location: Greenbrier, Arkansas

Availability:

• Part-time hours: Mondays through Fridays between 7 a.m. and 9 p.m., and Saturdays between 8 a.m. – 12:30 p.m.
• Preferably live within 30 miles of a First Service Bank branch or be willing to relocate.

Are you ready to be an ambassador of a dynamic and growing banking environment? Do you have a passion for providing top-notch customer service? If so, we have the perfect opportunity for you!

Why You'll Love Working with Us:

• Be part of a professional team that values excellence and innovation.
• Work in a supportive and engaging atmosphere where your skills will shine.

What We're Looking For:

• Education: High School diploma or equivalent.
• Experience: At least six months of stellar customer service experience in a business-related environment is preferred.
• Skills: Outstanding communication skills (verbal, written, and face-to-face), professional appearance, tech-savvy, detail-oriented, and excellent organizational skills.
• Bonus Points: Prior banking and sales experience (preferred but not required).

Why Join Us?This position comes with a first-class, comprehensive benefits package, including:

• Employee medical, dental, vision, life insurance, cancer insurance, and long-term disability insurancefor less than $75.00 per month!
• Clothing stipendsto keep you looking sharp and professional.
• Professional and personal development opportunitiesto help you grow and advance in your career.

To learn more about our amazing benefits, visit: www.firstservicebank.com/careers

First Service Bank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.