Customer Care Specialist: Paid Training & Growth

TruGreen; Wayne (NJ); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Paid training

Weekly pay

Career growth

Customer-focused culture

Paid time off

Sick time and holidays

Employee discounts

Supportive team environment

Ongoing development

Benefits package

Job summary

TruGreen is seeking a Customer Service Representative in Wayne, NJ to deliver exceptional support via phone and live chat, helping customers maximize TruGreen services. You'll receive paid training and have weekly pay while developing sales-friendly skills and product knowledge in a fast-paced environment.

Join a team that values growth, collaboration, and a customer-first approach. This on-site role offers benefits, opportunities for advancement, and a path to build long-term customer

Qualifications

• Ability to build positive customer relationships through active listening, empathy, de-escalation, problem-solving, and a commitment to delivering exceptional service in every interaction.
• Excellent written and verbal communication skills for professional business interactions
• Proficiency with Microsoft Office applications and the ability to quickly learn new systems and technology
• Familiarity with social media applications (Facebook, Instagram, LinkedIn)
• Ability to learn, retain, and apply product, service, and company knowledge to effectively assist customers and support business objectives.
• Ability to accurately interpret and consistently apply company policies, procedures, and service standards.
• Strong typing and data-entry skills with attention to detail and accuracy
• Comfortable performing basic mathematical calculations, including percentages, ratios, and decimals, with a high level of accuracy.
• Strong organizational and time management skills with the ability to prioritize tasks, stay organized, and maintain dependable attendance.
• Ability to work independently with confidence while benefiting from ongoing coaching, leadership support, and collaboration within a customer-focused team environment.

Responsibilities

• Deliver exceptional customer support by answering calls, resolving concerns, and providing solutions that help customers get the most from TruGreen services.
• Identify opportunities to recommend related products and services aligned with customer needs.
• Build and maintain positive relationships with customers to support retention and satisfaction.

Skills

Active listening

Empathy

De-escalation

Problem-solving

Written and verbal communication

Typing

Data entry

Time management

Organizational skills

English fluency

Education

High school diploma or GED

Tools

Microsoft Office

Job description

TruGreen is seeking a Customer Service Representative in Wayne, NJ to deliver exceptional support via phone and live chat, helping customers maximize TruGreen services. You'll receive paid training and have weekly pay while developing sales-friendly skills and product knowledge in a fast-paced environment.

Join a team that values growth, collaboration, and a customer-first approach. This on-site role offers benefits, opportunities for advancement, and a path to build long-term customer