Customer Care Specialist - In-Store Support (Full-Time)

Sherman's Place Inc.; Peoria (IL); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Supplemental Insurance

Life Insurance

PTO

Employee Discount Program

401(k) plus matching after 1 year of 


Job summary

Sherman's Place Inc. in Peoria Heights, IL is hiring a Customer Care Specialist to be the first contact for customers, handling inquiries, resolving issues, and ensuring home needs run smoothly.

This full-time, in-person role offers a starting wage of $20 per hour and a regular schedule Monday–Friday with weekends required. You will join a team that values support, helpfulness, and a positive, not-normal culture.

Responsibilities

• Deliver Awesome Customer Service: You'll be the friendly voice answering calls, solving problems, and giving customers accurate info about our products and services.
• Be a Problem Solver: Listen to customer concerns, find effective solutions, and ensure repairs go smoothly.
• Team Up for Success: Collaborate with colleagues to provide top-notch service and build strong customer relationships.

Job description

Sherman's Place Inc. in Peoria Heights, IL is hiring a Customer Care Specialist to be the first contact for customers, handling inquiries, resolving issues, and ensuring home needs run smoothly.

This full-time, in-person role offers a starting wage of $20 per hour and a regular schedule Monday–Friday with weekends required. You will join a team that values support, helpfulness, and a positive, not-normal culture.