Customer Care Specialist: Growth & Bonuses

Edquintus; Upper Darby (Delaware County); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

An insurance agency in Upper Darby seeks a Customer Service Representative to enhance customer experiences. This full-time role requires strong communication skills and attention to detail, along with a passion for helping others. The ideal candidate will assist with policy inquiries, changes, and claims, fostering a supportive community environment. Attractive compensation and benefits are offered.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Previous customer service experience

Job description

An insurance agency in Upper Darby seeks a Customer Service Representative to enhance customer experiences. This full-time role requires strong communication skills and attention to detail, along with a passion for helping others. The ideal candidate will assist with policy inquiries, changes, and claims, fostering a supportive community environment. Attractive compensation and benefits are offered.