Customer Care Specialist 1 - Remote - Utah

Nordstrom; Murray (UT); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading company in retail is seeking a Brand Ambassador for a work-from-home position. This role involves providing exceptional customer service, troubleshooting inquiries, and processing orders. Candidates should have at least 6 months of experience in customer service and possess excellent communication skills. A comprehensive benefits package and flexible work schedule are offered.

Benefits

Comprehensive benefits package

Merchandise discount

Monthly work-from-home subsidy

Flexible work schedule

Qualifications

• 6+ months of experience in customer service-focused environment.
• Ability to maintain a quiet, distraction-free workspace.

Responsibilities

• Act as a Brand Ambassador, providing world-class service.
• Troubleshoot and resolve customer service inquiries.
• Process orders and track customer packages.

Skills

Excellent communication skills

Ability to work in a fast-paced environment

Understanding of computer systems

Job description

Employer Industry: Retail

Why consider this job opportunity:
- Opportunity for a work-from-home position with a monthly subsidy of $50
- Comprehensive benefits package including medical, dental, vision, retirement, and paid time off
- Merchandise discount available for employees
- Training provided with a start date as soon as 6/16/25
- Flexible work schedule including nights, weekends, and holidays

What to Expect (Job Responsibilities):
- Act as a Brand Ambassador for the employer, providing world-class service to all customers
- Successfully troubleshoot and resolve customer service inquiries via incoming phone contacts
- Provide customers with critical service and product information to ensure satisfaction
- Process orders and enter data into the order entry system
- Track customer packages and perform other duties as assigned

What is Required (Qualifications):
- 6+ months of experience in a customer service-focused environment such as contact center, retail, hospitality, or food and beverage
- Excellent communication skills
- Ability to work in a fast-paced environment and demonstrate a high sense of urgency
- Understanding of computer systems and troubleshooting issues with minimal assistance
- Ability to maintain a quiet, distraction-free, secure home workspace

How to Stand Out (Preferred Qualifications):
- Experience with remote work and meeting employer-specific work-from-home guidelines

#Retail #CustomerService #RemoteWork #CareerOpportunity #EmployeeBenefits

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About the company

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