Customer Care Representative

Cordeck; Casa Grande (AZ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid vacation and holidays

401(k) with company match and profit分享

Health insurance

Job summary

Cordeck is seeking a Customer Care Representative to join our Wisconsin-based team. You will handle customer inquiries by phone and email, provide quotes, process orders, and support production when needed.

We offer competitive benefits including paid vacation and holidays, 401(k) with company match and profit sharing, and comprehensive health insurance. 1-3 years sales experience and a related bachelor's degree are valued.

Qualifications

• 1-3 years sales experience; Bachelor’s degree in related field is a plus.
• Proficient in Microsoft Office, Internet, Email, and Mac computers.
• Time Management and good written, oral communication, and basic math skills.

Responsibilities

• Answering customer phone calls and emails.
• Providing material quotes and processing customer orders.
• Providing Excellent Customer Service.
• Monthly goals and objectives for service goals.
• Cold calls and follow up calls to expand business.
• Assisting the Production Team as needed.

Skills

Sales experience

Time management

Written communication

Oral communication

Basic math

Education

Bachelor’s degree in related field

Tools

Microsoft Office

Internet

Email

Mac computers

Job description

Customer Care Representative – We offer a great company culture, competitive benefits, and an opportunity to grow within the organization!

We are a growing manufacturing company based in Wisconsin with a facility in the Casa Grande, AZ area that offers its employees a great company culture, competitive benefits, and an opportunity to learn the entire manufacturing process from order generation through production.

The Company

• Cordeck is a family‑friendly company and is known for the great care we take with customers and employees alike.
• We are committed to serving our communities through charitable giving and employee involvement in community projects through a variety of sources.
• We believe in treating others the way we want to be treated, with courtesy and respect.

The Position

• We’re looking for a Customer Care Representative who is willing to help out the production team when needed. The pay range is based on experience.

• We offer paid vacation and holidays, 401(k) with company match and profit sharing.
• We also offer comprehensive health insurance packages for full‑time positions.

Requirements

• 1-3 years sales experience, Bachelor’s degree in related field is a plus
• Proficient in Microsoft Office, Internet, Email, and Mac computers
• Time Management and good written, oral communication, and basic math skills

Responsibilities

• Answering customer phone calls and emails
• Providing material quotes and processing customer orders
• Providing Excellent Customer Service
• Monthly goals and objectives for service goals
• Cold calls and follow up calls to expand business
• Assisting the Production Team as needed.

The Location

This position is based in Kenosha, WI.

Benefits

• Competitive pay
• Great benefits (Insurance, Paid Vacation & Holiday, 401(k) and Profit Sharing)
• Great company culture
• Reasonable work hours

KAM Industries, Ltd., d/b/a Cordeck provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability or genetics.