Customer Care Pharmacy Specialist Full-Time (Off-Site Location)

Larkin Health System; Palm Springs (FL); Remote; USD 35,000 - 55,000; Full time

Job summary

An established industry player in healthcare is seeking a dedicated Customer Care Pharmacy Specialist to join their team. This role involves processing new patient registrations, coordinating care with medical staff, and providing compassionate service to patients. The ideal candidate will possess strong communication skills and a State Pharmacy Technician license in Florida. As part of this innovative organization, you will contribute to enhancing patient experiences and ensuring quality pharmacy services. If you are passionate about patient care and thrive in a supportive environment, this opportunity is perfect for you.

Qualifications

• High School Diploma or GED and State Pharmacy Technician license required.
• Effective written and verbal communication skills are essential.

Responsibilities

• Process new patient registrations and coordinate patient care.
• Make outbound calls to patients and address their questions.

Skills

Patient Registration

Communication Skills

Clerical Functions

Patient Care Coordination

Bilingual (English/Spanish)

Education

High School Diploma or GED

State Pharmacy Technician License (Florida)

Tools

PC Skills

Job description

Customer Care Pharmacy Specialist Full-Time (Off-Site Location)

Join to apply for the Customer Care Pharmacy Specialist Full-Time (Off-Site Location) role at Larkin Health System.

Skills/Experience Required:

1. Processes new patient registration by entering data into the appropriate system.
2. Introduces Larkin Outpatient Pharmacy Services to patients as needed.
3. Makes outbound calls to patients and addresses questions and/or concerns via telephone.
4. Performs clerical functions supporting quality pharmacy services.
5. Coordinates patient care with medical and pharmacy staff.
6. Offers courteous, compassionate, and reliable services to patients.
7. Identifies and communicates issues to the Pharmacy Supervisor.
8. Represents the organization professionally.
9. Other duties as assigned.

Minimum Requirements:

1. High School Diploma or GED.
2. State Pharmacy Technician license (Florida) required.
3. Previous pharmacy technician experience preferred.
4. Effective written and verbal communication skills.
5. Basic PC skills.
6. Extended standing or walking required.
7. Maintains patient confidentiality.
8. Ability to handle stressful situations professionally.
9. Adheres to organizational policies.
10. Bilingual (English/Spanish) preferred.

Offsite Location Address: 8000 Biscayne Blvd, Suite 105 Miami, FL 33138

Work Schedule: Day Shift