Customer Care & Analytics Associate

Mindlance; Oakbrook Terrace (IL); On-site; USD 65,000 - 85,000; Full time

Job summary

A national recruiting firm is seeking a Business Analyst I in Oakbrook Terrace, IL. The ideal candidate will possess strong analytical skills and prior experience with Microsoft Excel, including formulas and pivot tables. Responsibilities include analyzing data, communicating with different business units, and managing customer inquiries related to smart meters. This role requires 4-5+ years of experience and the ability to work independently, making it essential for candidates to be tech-savvy and customer-focused.

Qualifications

• 4-5+ years of experience required.
• Experience in the gas and electric industry is a plus.

Responsibilities

• Analyze data using Microsoft Excel formulas and pivot tables.
• Communicate effectively with various business areas.
• Independently handle work challenges.

Skills

Analytical skills

Microsoft Excel

Communication

Tech-savvy

Customer experience

Job description

A national recruiting firm is seeking a Business Analyst I in Oakbrook Terrace, IL. The ideal candidate will possess strong analytical skills and prior experience with Microsoft Excel, including formulas and pivot tables. Responsibilities include analyzing data, communicating with different business units, and managing customer inquiries related to smart meters. This role requires 4-5+ years of experience and the ability to work independently, making it essential for candidates to be tech-savvy and customer-focused.