Customer Care Agent

Camping World; Mesa (AZ); On-site; USD 21,600 - 25,953; Full time

Benefits offered by this job

Paid Time Off

401(k)

Employee Assistance Program

Good Sam Roadside Assistance

Tuition Reimbursement

Job summary

Camping World is looking for an Acquisition Business Admin in Mesa, Arizona, to support the dealership with sales paperwork and inventory management. The ideal candidate will maintain high standards of accuracy and provide excellent customer service, aiding in the organization of the department.

The role requires strong attention to detail, proficiency in computer applications, and the ability to handle sensitive information. A competitive pay range of $15.68-$18.84 hourly is offered, along with a comprehensive benefits package including paid time off and health insurance.

Qualifications

• Excellent knowledge of various software applications including MS Outlook, Word, and Excel.
• Ability to manage sensitive information responsibly.
• Experience with office administrative procedures.

Responsibilities

• Maintain dealership inventory and manage documentation processes.
• Assist in efficient department organization.
• Provide excellent customer service.

Skills

Knowledge of computer software applications

Knowledge of RV dealership accounting systems

Attention to detail

Strong communication skills

Ability to manage multiple tasks

Job description

Camping World is seeking an Acquisition Business Admin for our growing team. The Acquisition Business Admin will help support the dealership with sales paperwork, inventory management and other tasks.

What You’ll Do

• Maintain Dealership inventory through stocking in pre-owned inventory
• Receive, scan, and maintain documents in our database system
• Oversee title and registration work processes and procedures including MSOs, POAs and other documentation
• Assist the management team in running an efficient, organized department
• Maintain high standards of accuracy and assure compliance with company and other applicable policies and procedures
• Provide excellent customer service and customer relations

What You’ll Need to Have for the Role

• Excellent knowledge of a variety of computer software applications in maintaining calendars, word processing, spreadsheets (MS Outlook, Word, and Excel)
• Knowledge of RV dealership accounting systems (IDS)
• Strong attention to detail in composing, typing, and proofing materials, establishing priorities and meeting deadlines
• Ability to handle sensitive and confidential information and situations
• Strong written and verbal communication skills
• Ability to interact and communicate with individuals at all levels of the organization
• Knowledge of office administrative procedures and knowledge of use and operation of standard office equipment
• Ability to work in a fast-paced environment with demonstrated ability to manage multiple competing tasks and demands
• May hold up to 25 lbs

General Compensation Disclosure

The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Camping World, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the current range is listed below.

Pay Range

$15.68-$18.84 Hourly

Benefits

In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: www.mycampingworldbenefits.com

We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.