Customer Application Content Specialist — Content & Creative Focus

Amphenol ICC; Santa Clara (CA); On-site; USD 100,000 - 125,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits effective day 1

Vacation

Sick leave

Personal days

Paid holidays

Life insurance

Short/long-term disability

Matching 401K

Job summary

Amphenol Communications Solutions (ACS) in Santa Clara, CA is seeking a Customer Application Content Specialist to transform complex technical topics into clear, customer-focused content across video, guides, and digital learning experiences.

You will partner with engineers and subject-matter experts to craft engaging visual storytelling, storyboards, and tutorials, while supporting product launches and customer enablement in a fast-growing unit.

Qualifications

• Bachelor’s degree in a related field as listed in the ad.
• At least 5+ years in content creation or instructional design.
• Portfolio demonstrating content, visual, video, animation work.
• Experience with video editing, motion graphics, and 3D/CAD visualization is highly desirable.
• Ability to simplify complex information into engaging content.

Responsibilities

• Develop engaging customer-facing and internal content across video, presentations, guides, training materials, and digital formats.
• Create storyboards, scripts, visual concepts, animations, demonstrations, and multimedia content.
• Develop video tutorials, product explainers, walkthroughs, and training content.
• Use graphics, animation, CAD/3D visuals, and other visual storytelling techniques to simplify complex concepts.
• Partner with engineers and subject-matter experts to gather information and turn it into clear, audience-focused content.
• Support training, onboarding, product launches, and customer enablement.
• Maintain and continuously improve content as products and customer needs evolve.
• Explore new creative tools, formats, and approaches to make technical learning more engaging and effective.

Skills

Creative storyteller

Writing skills

Audience-focused

Project management

Collaborative

Video/digital content

Curious learner

Education

Bachelor's degree

Tools

Video editing

Motion graphics

Animation

3D/CAD visualization

Digital learning platforms

Job description

Customer Application Content Specialist — Content & Creative Focus

Location: Santa Clara, CA

Amphenol Communications Solutions (ACS), a division of Amphenol Corporation, is a global leader in high-performance interconnect solutions for communications, data center, networking, automotive, and other advanced technology markets.

Our High Speed IO Connectors and OverPass Solutions Business Unit is growing quickly, and we are looking for a creative content professional who can turn complex information into engaging, easy-to-understand content for customers and internal teams.

THE ROLE

The Customer Application Content Specialist develops creative, visual, and educational content that helps customers understand and use our products effectively.

This role combines content creation, visual storytelling, video, animation, and instructional design. You will work with subject-matter experts to understand complex topics and transform them into compelling content across video, presentations, visual guides, training materials, and digital learning experiences.

The ideal candidate is a strong storyteller who is curious, creative, highly visual, and comfortable learning technical subjects.

KEY RESPONSIBILITIES

• Develop engaging customer-facing and internal content across video, presentations, guides, training materials, and digital formats.
• Create storyboards, scripts, visual concepts, animations, demonstrations, and multimedia content.
• Develop video tutorials, product explainers, walkthroughs, and training content.
• Use graphics, animation, CAD/3D visuals, and other visual storytelling techniques to simplify complex concepts.
• Partner with engineers and subject-matter experts to gather information and turn it into clear, audience-focused content.
• Support training, onboarding, product launches, and customer enablement.
• Maintain and continuously improve content as products and customer needs evolve.
• Explore new creative tools, formats, and approaches to make technical learning more engaging and effective.

ATTRIBUTES

• Creative thinker and strong visual storyteller
• Excellent writing and communication skills
• Curious and comfortable learning new subjects
• Strong sense of audience, design, and content quality
• Comfortable working with subject-matter experts
• Organized, collaborative, and able to manage multiple projects
• Interested in video, animation, digital content, and modern learning experiences

QUALIFICATIONS

• Bachelor's degree in Communications, Digital Media, Multimedia Design, Graphic Design, Instructional Design, Marketing, Engineering, or a related field.
• 5+ years of experience in content creation, multimedia, video, instructional design, technical communications, visual storytelling, or a related creative field.
• Portfolio demonstrating strong content, visual, video, animation, or multimedia work.
• Experience with video editing, motion graphics, animation, 3D/CAD visualization, or digital learning is highly desirable.
• Ability to simplify complex information into engaging content.
• Experience working with technical subject-matter experts is a plus.
• Engineering, manufacturing, electronics, or other technical industry experience is an asset, but is not required.
• Willingness to travel domestically and internationally as needed.

COMPENSATION & BENEFITS

The base salary range for this position is $100,000–$125,000, depending on experience, qualifications, skills, education, and geographic location.

• medical
• dental
• vision benefits effective day 1
• vacation
• sick leave
• personal days
• paid holidays
• life insurance
• short/long-term disability
• matching 401K

Amphenol Corporation is proud of our reputation as an excellent employer. Our focus is to provide the highest level of support and responsiveness to both our employees and our customers, the world's largest technology companies. Amphenol Corporation offers the opportunity for career growth within a global organization. We believe that Amphenol Corporation is unique in that every employee, regardless of his or her position, has the ability to positively impact the business.

Amphenol is an "Equal Opportunity Employer" - Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity/National Origin.

For additional company information please visit our website at https://www.amphenol-cs.com/