Customer and Product Solutions Engineer, GenAI, Antigravity

Google LLC; Sunnyvale (CA); On-site; USD 127,000 - 182,000; Full time

Benefits offered by this job

Equity

Bonus target

Benefits

Job summary

Google Sunnyvale, CA is seeking a Customer and Product Solutions Engineer for GenAI and Antigravity. You will design and implement ML solutions for customer use cases, leveraging TensorFlow, DataFlow, and Vertex AI, and travel to customer sites to deploy solutions and deliver workshops.

You will collaborate with Product Management and Product Engineering to build and improve Google Cloud offerings, guiding architecture, data migration, and best practices for customers worldwide.

Qualifications

• Bachelor’s degree in Engineering, CS, or related field, or equivalent practical experience.
• At least 3 years of coding experience in Java, C/C++, or Python.
• Experience troubleshooting technical issues for partners or customers.

Responsibilities

• Design and implement ML solutions for customer use cases leveraging Google products.
• Travel to customer sites to deploy solutions and deliver workshops.
• Collaborate with Product Management and Product Engineering to improve products and drive excellence.
• Support customer implementation of Google Cloud products, including architecture guidance and data migration.

Skills

Coding experience

Troubleshooting

Customer support

Education

Bachelor's degree

Master's degree

Tools

SQL

NoSQL

TensorFlow/DataFlow/Vertex AI

Job description

Customer and Product Solutions Engineer, GenAI, Antigravity

Share Customer and Product Solutions Engineer, GenAI, Antigravity

Google Sunnyvale, CA, USA

X In most instances, this position requires in-person interviews as part of the hiring process.

• Bachelor’s degree in Engineering, Computer Science, a related field, or equivalent practical experience.
  
• 3 years of experience coding with one or more programming languages (e.g., Java, C/C++, Python).
  
• Experience troubleshooting technical issues for internal/external partners or customers.

Preferred qualifications:

• Master’s degree in Engineering, Computer Science, Business, or a related field.
  
• Experience in an analytical role such as business intelligence, data analytics, or statistics.
  
• Experience working with database technologies (e.g., SQL, NoSQL).
  
• Experience with cloud technologies such as architecting, developing, or maintaining cloud solutions in virtualized environments or cloud data engineering.
  
• Experience using machine learning and building solutions.
• Experience working with systems (e.g., Linux, Unix, Windows).
  

About the job

In gTech Users and Products (gUP), our mission is to advocate for Google’s users by creating helpful and trusted experiences across the product ecosystem. We achieve this by meeting partners and consumers where they are with support and help, representing their needs with our product partners and proposing fixes and features that elevate their engagement with Google's diverse product ecosystem. Additionally we provide a range of product services that ensure our products are optimized for every user, no matter where they are in the world (e.g., localization, digitization, partner integration, and more).

In this role, you will design and implement machine learning solutions for customer use cases, leveraging core Google products including TensorFlow, DataFlow, and Vertex AI. You will work with customers to identify opportunities to apply machine learning in their business, and travel to customer sites to deploy solutions and deliver workshops to educate and empower customers. Additionally, you will work closely with Product Management and Product Engineering to build and constantly drive excellence in our products. You will be the Google Engineer working with Google's ambitious Cloud customers. Together with the team you will support customer implementation of Google Cloud products through: architecture guidance, best practices, data migration, capacity planning, implementation, troubleshooting, monitoring, and much more.

Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.
To learn more about gTech, check out our video .

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

About the job

In gTech Users and Products (gUP), our mission is to advocate for Google’s users by creating helpful and trusted experiences across the product ecosystem. We achieve this by meeting partners and consumers where they are with support and help, representing their needs with our product partners and proposing fixes and features that elevate their engagement with Google's diverse product ecosystem. Additionally we provide a range of product services that ensure our products are optimized for every user, no matter where they are in the world (e.g., localization, digitization, partner integration, and more).

In this role, you will design and implement machine learning solutions for customer use cases, leveraging core Google products including TensorFlow, DataFlow, and Vertex AI. You will work with customers to identify opportunities to apply machine learning in their business, and travel to customer sites to deploy solutions and deliver workshops to educate and empower customers. Additionally, you will work closely with Product Management and Product Engineering to build and constantly drive excellence in our products. You will be the Google Engineer working with Google's ambitious Cloud customers. Together with the team you will support customer implementation of Google Cloud products through: architecture guidance, best practices, data migration, capacity planning, implementation, troubleshooting, monitoring, and much more.

Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.
To learn more about gTech, check out our video .

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $127000 - $182000 (USD) + 15% bonus target + equity + benefits
Learn more about benefits at Google .

• Support Partner and product teams with their end to end data pipelines to leverage Google DeepMind Gen AI products and APIs.
• Partner directly with engineering product management to influence and shape product roadmaps and future direction.
• Help product teams make new releases and manage the release train.
• Troubleshoot issues and help partners resolve them. Build and maintain internal tools and solutions powered by Agentic toolkits and Gen AI offerings to enhance support workflows and partner enablement.
• Stay up-to-date on the latest advancements in Gen AI and related technologies, sharing knowledge and insights with the team and partners.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.