Customer Analytics & Data Science Manager

Walgreens; Chicago (IL); On-site; USD 100,000 - 175,000; Full time

Job summary

Walgreens, a national retail and health services company, seeks a Manager, Data Science to lead customer analytics across Marketing, Loyalty, CRM, and Digital. The role focuses on segmentation, propensity modeling, personalization, journey analytics, loyalty analytics, and experimentation to drive growth.

You will integrate large customer datasets, translate analyses into actionable recommendations, and partner with business leaders to build scalable analytical capabilities.

Qualifications

• Bachelor's degree in a quantitative or technical field with at least 2 years of experience in quantitative functions (or graduate degree with at least 2 years).
• Experience with analytics and statistical software such as SQL, R, Python, Excel, Hadoop, SAS, SPSS to perform analysis and interpret data.
• Deep knowledge of SQL and experience with open source data science packages (Python, R, Spark).
• Proven ability to build relationships with peers, partners and leadership within a matrix organization to meet department goals within budget and timelines.
• Experience contributing to financial decisions and leading cross-functional teams.

Responsibilities

• Manages daily operational activities for specified areas and oversees project teams and budgets.
• Designs and implements methods to consolidate and analyze large datasets (structured and unstructured).
• Develops software, dashboards, and queries to clean, model, and evaluate data.
• Stays current with analytic methodologies and technologies, fostering innovation.
• Collaborates with business units to drive solutions and communicate effectively with stakeholders.

Skills

Data analytics

Leadership

Stakeholder management

Travel readiness

SQL

Python

R

Big data

Education

Bachelor's degree in quantitative/technical field

Tools

SQL

Python

R

SAS

Spark

Excel

Hadoop

SPSS

Job description

Walgreens, a national retail and health services company, seeks a Manager, Data Science to lead customer analytics across Marketing, Loyalty, CRM, and Digital. The role focuses on segmentation, propensity modeling, personalization, journey analytics, loyalty analytics, and experimentation to drive growth.

You will integrate large customer datasets, translate analyses into actionable recommendations, and partner with business leaders to build scalable analytical capabilities.